21GRAMS- Account Supervisor

Job Summary:

Real Chemistry is looking for an Account Supervisor to join our growing team!

21GRAMS, part of Real Chemistry, is a full-service healthcare advertising agency built on the belief that healthcare should feel more human. We are seeking a dynamic and experienced individual to join our team as an Account Supervisor. The Account Supervisor will play a pivotal role as a key liaison between our clients and internal teams, overseeing the execution of client projects so that deliverables are completed on time, within budget, and to the highest standard of quality. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a keen understanding of client needs and objectives.

What you'll do:

• Serve as the primary point of contact for assigned client accounts, fostering positive relationships and addressing client inquiries or concerns in a timely and professional manner
• Collaborate with clients and internal teams to develop comprehensive strategies that align with client goals and objectives
• Manage the day-to-day operations of client projects, including overseeing timelines, budgets, and resource allocation
• Conduct regular meetings and presentations with clients to review project progress, discuss upcoming initiatives, and identify new opportunities for collaboration
• Mentor and coach junior team members, providing guidance and support to foster their professional development and growth

This position is a perfect fit for you if:

• Our Company values, Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I", genuinely resonate with how you work and lead.
• You demonstrate the Real Chemistry Can mindset by approaching challenges with optimism, accountability, creativity, and a solutions-oriented attitude.
• You are adaptable, resilient, and comfortable adjusting your scope, responsibilities, and priorities in a fast-paced, evolving environment.
• You are proactive, driven, and resourceful, with strong prioritization skills, intellectual curiosity, and a desire to leverage data to inform decisions and drive outcomes.
• You are energized by innovation and the transformative potential of AI, actively exploring new technologies and championing practical, responsible AI adoption.

What you should have:

• Bachelor's Degree in Business Administration, Marketing, Advertising, or related field
• 2-3 years of experience in Account Management
• Strong understanding of pharmaceutical marketing regulations and guidelines (i.e., FDA regulations)
• Strong leadership abilities with the capacity to motivate and inspire cross-functional teams
• Excellent written and verbal communication skills, with the ability to articulate complex ideas and concepts effectively
• Detail-oriented with strong organizational and time management skills, capable of managing multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office

Pay Range:

$90,000-$100,000. The anticipated salary range is listed above. Compensation will be determined based on job-related, non-discriminatory factors including experience, skills, qualifications, geographic location, and internal parity.

Benefits and Perks:

Real Chemistry offers a comprehensive benefits package and programs supporting employee well-being, growth, and success, including generous holiday and paid time off, private medical, dental, and vision plans, retirement savings support, mental wellness coaching, and access to LinkedIn Learning.

Work Arrangement:

This role can be remote within the United States or based in any of the U.S. office locations, including New York City, Boston, Chicago, or Philadelphia. Work arrangements may vary by role and location.