Director, Client Media Solutions

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Real Chemistry is seeking a Director, Client Media Solutions to join our growing team!

The Director, Client Media Solutions is a strategic leader responsible for developing audience-first media strategies across a portfolio of healthcare clients. This individual partners closely with internal teams and client stakeholders to deliver integrated planning, investment recommendations, and measurement approaches that support business objectives and drive performance.

The Director plays a key role in translating audience insights, market dynamics, and performance data into actionable media plans. They collaborate across Client Experience, Activation, Analytics, Creative, and Strategy teams to ensure alignment and consistency in planning. This role also contributes to strengthening planning processes, supporting team development, and advancing media capabilities across the organization.

This is a hybrid role based in any of our U.S. offices, including New York, Boston, Chicago, Carmel, or Lambertville, or working remotely within the U.S., depending on team and business needs.

What You’ll Do:

Media Strategy & Planning

• Lead the development of media strategies and integrated plans across assigned healthcare clients, ensuring alignment to business goals and audience needs
• Support annual planning, campaign launches, investment allocation, and channel strategy development
• Translate audience insights, competitive landscape, and performance data into clear planning recommendations
• Execute audience-first omnichannel strategies across HCP, patient, caregiver, and consumer audiences
• Identify and recommend emerging media opportunities and innovations that enhance campaign effectiveness

Client Management

• Serve as a day-to-day strategic partner to client stakeholders, supporting ongoing planning and optimization conversations
• Present media plans, performance updates, and recommendations with clarity and confidence
• Build strong client relationships through reliable delivery, proactive communication, and problem solving
• Partner with account leadership to support organic growth opportunities within existing clients

Planning & Measurement

• Apply established planning frameworks and best practices across assigned accounts
• Support budget allocation, KPI development, and channel prioritization to drive results
• Partner with Analytics to implement measurement plans and translate performance into actionable insights
• Contribute to a test-and-learn approach that drives continuous optimization

Team Leadership & Collaboration

• Manage and mentor Managers and Associate Directors, providing guidance on planning execution and career development
• Provide day-to-day direction and oversight across projects and deliverables
• Collaborate effectively with cross-functional teams to ensure integrated delivery
• Contribute to a positive, accountable, and high-performing team environment

Business Support

• Support new business efforts through plan development, insights gathering, and pitch participation
• Contribute to internal knowledge sharing, process improvement, and media capability development

This Role May Be a Good Fit If You Are:

• A strategic thinker who balances data with practicality
• A strong executor who can turn strategy into actionable plans
• A collaborative partner who builds trust with clients and colleagues
• Organized and solutions-oriented, with attention to detail
• Adaptable and comfortable navigating change
• Motivated by Real Chemistry’s values: Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an “I”

What You’ll Bring:

• Minimum 8 years of media strategy and planning experience, with healthcare, pharma, biotech, or regulated industry experience preferred
• 2–4 years of team management experience with a track record of developing talent
• Strong foundation in omnichannel media planning, audience strategy, and integrated communications
• Understanding of healthcare media landscapes across HCP and consumer audiences
• Experience developing media plans tied to performance metrics and business outcomes
• Ability to interpret data and translate insights into actionable recommendations
• Comfortable presenting to clients and contributing to strategic discussions
• Working knowledge of media measurement, attribution, and campaign performance analysis
• Strong collaboration skills with the ability to work across cross-functional teams
• Ability to manage multiple priorities in a fast-paced environment

Compensation:

Pay Range: $100,000 - $140,000

The anticipated salary range for this position is listed above. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to experience, skills, qualifications, geographic location, and internal parity.

In addition to base salary, Real Chemistry offers a comprehensive benefits package and a variety of programs designed to support our employees' well-being, growth, and success.

Real Chemistry reserves the right to update compensation and benefits programs at any time.

Benefits and Perks:

Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more at www.realchemistrybenefits.com.

Real Chemistry’s Real Hybrid and Regional Teams (Real HART) approach is designed to foster collaboration, learning, innovation, and meaningful relationships while providing flexibility where appropriate. For employees located within a one-hour commute of a Real Chemistry office, in-person attendance is required two days per week. Employees in regions without a nearby office may work remotely and come together throughout the year. Work arrangements may vary by role and location, and your recruiter will discuss the specific expectations for the role during the interview process.

Equal Opportunity:

Real Chemistry is an Equal Opportunity employer. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process, please let your recruiter know.