Professional Education Operation Specialist

RapidAI is the trusted leader in deep clinical AI, helping hospitals deliver faster, more informed care through intelligent imaging and integrated workflows. The Rapid Enterprise™ Platform supports disease states across the care spectrum, but it’s our clinical depth that drives the most meaningful impact — improving decision-making, patient outcomes, and health-system performance. Used by more than 2,500 hospitals in over 100 countries and backed by 700+ clinical studies, including research that helped expand national stroke-treatment guidelines, RapidAI is the most clinically validated AI platform in healthcare.

What you will do:

Schedule internal and external Professional Education meetings, training sessions, content reviews, and planning discussions.

Coordinate calendars across time zones and confirm participant availability.

Prepare invitations, agendas, attendance lists, and logistical instructions.

Support maintenance of the Professional Education operating calendar.

Maintain project trackers, content inventories, training calendars, action logs, learner records, and status reports.

Update owners, due dates, dependencies, completion status, and follow-up requirements.

Conduct routine checks to identify missing, incomplete, or outdated information.

Support user enrollment, roster updates, course assignments, attendance entry, and completion-record maintenance.

Perform routine LMS administrative tasks under the direction of the LMS and Content Operations Specialist.

Assist with learner inquiries using approved response templates and escalation procedures.

Escalate system issues, content questions, and exceptions to the appropriate U.S.-based owner.

Compile source data for recurring Professional Education reports.

Prepare draft reports, tables, presentation inputs, and dashboards using approved templates.

Update approved documents, templates, trackers, course descriptions, metadata, and administrative materials.

Upload approved content to designated systems and repositories.

Support registration, reminders, participant communications, attendance tracking, evaluation distribution, and post-session follow-up.

Prepare standard materials and administrative documents for training sessions.

What You will bring:

Bachelor’s degree in business administration, education, communications, operations, healthcare administration, or a related field.

Two or more years of experience in program coordination, learning administration, project support, business operations, or a related role.

Strong proficiency with Microsoft Excel, PowerPoint, Word, Outlook, Teams, and shared-document platforms.

Experience with an LMS, CRM, project-management system, or reporting platform preferred.

Experience supporting global teams and coordinating across U.S. time zones preferred.

Strong written and verbal English co

RapidAI is committed to creating an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any type in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.