IT Engineer

Who We Are:

PureSpectrum is a rapidly growing market research and insights platform that simplifies technology, allowing researchers to gather and activate consumer data without disruption. As the go-to solution for high-quality multi-sourcing and fully automated research, PureSpectrum is helping to shape the future of insights.

Our Marketplace facilitates over 65 million online interviews annually, and our proprietary respondent-level scoring system—PureScore—continues to set the industry standard for data quality and reliability.

Recognized globally for both innovation and culture, PureSpectrum has been named one of Newsweek’s Global Most Loved Workplaces (2023–2025), included in Inc.’s Best Workplaces (2024–2025), certified as a Great Place to Work (2022–2025), and featured on Built In’s Best Places to Work list (2023–2025). PS is rapidly becoming the leading solution for quality multi-sourcing and end-to-end automated research solution.

The Opportunity:

PureSpectrum is seeking a motivated and technically skilled IT Engineer to support and manage the IT infrastructure and day-to-day Network and computing needs of our office. This is a hands-on networking role where you will independently manage the site environment, maintain network devices and support end users and IT systems.

The ideal candidate has 2–3 years of hands-on experience in networking and infrastructure, is comfortable independently managing a site and has a genuine curiosity about AI technologies and their practical applications in a business environment. You should be able to communicate clearly and work confidently with internal stakeholders and external vendors to ensure seamless IT operations.

Location: This position is based out of our Hyderabad, India office, requiring in-office presence of 5 days a week.

Your Responsibilities:

Networking & Infrastructure

• Meeting with the IT manager to discuss system needs.
• Sophos Firewall: Manage and maintain the, rule configuration, monitoring, security policies and firmware updates.
• Administer HP and Cisco network switches, including VLAN configuration, port management and firmware maintenance.
• Manage and support Wi-Fi infrastructure including access points and controllers – troubleshoot connectivity issues and ensure optimal coverage.
• Independently manage and own the local office site IT environment, ensuring maximum uptime and proactively resolving issues without constant supervision.
• Perform regular network patching and maintenance cycles, keeping all network devices updated, secure, and documented.
• Diagnose and fix network problems, hardware faults, and software issues in a timely manner.
• Set up and configure new computers, network equipment, switches, and access points.

IT Service Desk & Systems Support

• Responding to general IT requests. Responding to technical support calls from end users of computers and software applications.
• Work with third parties and vendors to ensure service quality and rectify issues to minimize downtime impact to business operations.
• Setting up and installing new computers, networks, and software
• Setting up user accounts and profiles on the network and internal applications.
• Installing updates, known as patches, to software applications
• Installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office
• Diagnosing and fixing network problems and hardware or software faults
• Maintaining inventories of hardware and software
• Managing backups of servers, in case of data loss
• Keeping a record of issues and faults along with solutions, for future reference.
• Training staff on newly installed hardware and software systems.

AI Interest & Innovation

• Actively explore and pilot AI tools and integrations within internal applications and business workflows.
• Stay up to date on emerging AI technologies and contribute ideas for practical AI adoption within the company.
• Collaborate with teams to identify opportunities where AI tools can improve productivity or automate repetitive tasks.

Requirements:

• Graduate or Postgraduate in Computer Science or Information Technology from any reputed University.
• 2 -3 years of proven working experience in IT with a strong focus on networking and infrastructure.
• Familiarity with operating systems, such as Windows, Mac, Linux, and UNIX.
• Hands-on experience with computer networks, network administration and network installation
• Technical Certifications are an added advantage.
• Solid judgment and critical thinking skills
• Excellent communication and analytical skills
• Ability to be proactive in anticipating problems and provide solutions.
• A passion for curiosity and a drive to always be learning.
• Ability to foster positive relationships across teams and customers.
• Willing to work in Night Shifts and in shifts rotating 24x7.

Networking & Technical Skills

• Hands-on experience with Sophos firewalls (Sophos Central preferred) – configuration, monitoring, and troubleshooting.
• Working knowledge of HP and Cisco switches – VLANs, port configuration, firmware updates.
• Experience managing WiFi devices and access points – deployment, configuration, and troubleshooting.
• Demonstrated ability to independently manage an office IT site with minimal supervision.
• Experience performing regular network patching and maintaining patch schedules for network devices.
• Certifications are a strong advantage: CCNA, Sophos Certified Engineer, or similar.

Soft Skills & Mindset

• Solid judgment, critical thinking, and problem-solving skills.
• Excellent communication and analytical skills, comfortable working with internal teams and external vendors.
• Eager to grow, take ownership and be proactive in identifying and resolving problems.
• A keen interest in Artificial Intelligence and automation, with a genuine willingness to learn and apply AI tools and integrations in business applications.
• Ability to foster positive relationships across teams and with customers.
• Willing to work flexible hours to support IT operations as needed.
• Familiarity with AI productivity tools such as Microsoft Copilot, ChatGPT, Claude, or automation platforms.

PureSpectrum Perks:

PureSpectrum is continuously focused on our culture, which is rooted in innovation, connection, and providing a great experience at all business levels —what we like to call PSX. Our team enjoys a creative and collaborative environment with plenty of opportunities for fun, connection, and team celebrations.

• We foster a modern, collaborative and inclusive culture that values flexibility, creativity, and open communication.
• Our team enjoys a competitive compensation and benefits package, including comprehensive health insurance, Provident Fund (PF), and other perks that support overall well-being.
• We offer a robust leave policy covering casual, sick, and vacation leaves, along with special leaves for key life events.
• Regular team events, celebrations, and engagement activities strengthen our sense of community and belonging.
• At PureSpectrum, you’ll find a relaxed yet high-performing workplace where you can grow professionally, build meaningful connections, and truly be yourself.

We’re committed to supporting our team both personally and professionally—empowering every team member to thrive inside and outside of work.

Diversity & Inclusion

PureSpectrum is proud to be an equal opportunity employer. We welcome candidates from all backgrounds and do not discriminate based on race, colour, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other characteristic protected by law.