Manager- Sales Strategy and Operations

Role Overview

We are looking for a highly driven, execution-oriented professional to work directly with the Head of Sales as the Sales Strategy & Operations Manager (Chief of Staff). This role is designed for someone who enjoys solving business problems rather than performing a fixed set of responsibilities. The individual will lead cross-functional initiatives, own strategic projects, streamline sales processes, support business expansion into new markets, and step into operational gaps whenever required. The role demands agility, analytical thinking, ownership, and the ability to work across Sales, Marketing, Product, Finance, Customer Success, and HR. This is a high-visibility role with significant exposure to sales leadership and business strategy.

Key Responsibilities

• Drive strategic projects, sales transformation initiatives, and GTM execution for new business opportunities.
• Optimize sales processes, standardize workflows, and improve operational efficiency across sales functions.
• Ensure business continuity during leadership transitions by coordinating daily sales operations.
• Execute strategic initiatives including new territory launches, partner programs, international expansion, product launches, and sales enablement.
• Monitor sales performance, track KPIs, prepare executive dashboards, and support MBRs/QBRs with actionable insights.
• Collaborate with Marketing, Product, Customer Success, Finance, HR, and Legal to remove execution bottlenecks.
• Strengthen sales governance through CRM discipline, forecasting, territory planning, quota planning, and sales reviews.
• Support the Sales Head with business planning, operating plans, leadership presentations, organizational planning, and priority execution

Required Skills

• Strong business acumen
• Excellent project management skills
• Data-driven decision making
• Process improvement mindset
• High ownership
• Strong communication skills
• Ability to influence without authority
• Presentation and executive reporting skills
• Stakeholder management
• Problem-solving ability
• Adaptability in ambiguous environments

Preferred Experience

• 7 - 15 years of experience in Sales Operations, Business Operations, Consulting, Revenue Operations, Program Management.
• Experience working in B2B SaaS or Enterprise Technology organizations.
• Exposure to global sales teams is preferred.
• Exposure in startups is added advantage.

Tools

• HubSpot
• Excel / Google Sheets (Advanced)
• Power BI / Tableau (preferred)
• PowerPoint
• Project management tools (Jira)