Group Account Supervisor - Healthcare and Pharmaceutical Advertising

Roles and Responsibilities:

We are hiring a Group Account Supervisor responsible for managing and growing a book of business and for management of associated account team(s). You will set team direction ensuring the team has necessary resources and facilitate individual team member's growth.

Strategic Consultation

• Provide solid insights to strategic development process
• Has or develop a deep familiarity with the client's market, including disease state, treating clinicians and influencers and their corresponding professional societies, competitive companies and technologies, and current and future state of treatment

Client Relationship

• Develop and maintain senior-level relationships at multiple agency-of-record accounts (director level and above)
• Touch base with senior-level clients regularly to ferret out any opportunities or issues early
• Communicate comfortably and productively (e.g. phone call) with any level of client at any time regardless of daily interactions
• Develop and maintain senior-level relationships at agency-of-record account(s)
• Expand contacts within client/prospect organizations that will strengthen agency relationship(s)
• Create atmosphere where issues regarding pricing, performance, and team can be constructively discussed

Agency Advocate

• Remove ambiguity and guides conversations to secure needed agency clarity
• Support the agency's point of view at the highest levels of the client organization

Financial Management

• Oversee the development and maintenance of financial documents (scopes, forecasts, reconciliations, reports, etc)
• Provide ongoing guidance to staff for pricing, revisions, and forecasting
• Report early and often on any changes to the financial picture
• Ensure that issues regarding clients/jobs are identified as early as possible and provide a rationale and guidance on next steps
• Problem-solve across the agency to address inefficiencies and communications gaps that impact profitability
• Identify and develop opportunities for organic growth and productivity

Tactical Management

• Review jobs supporting new strategies
• Work in lockstep with project managers and effectively troubleshoot issues that arise

Team Management

• Demonstrate mastery of more junior account responsibilities and can provide training and oversight on all as needed
• Supervise account team members, communicating clear goals and providing timely feedback
• Evaluate performance and skill level of account personnel
• Identify unmet training needs and training opportunities
• Monitor and balance scheduling and overall workload for the team

Qualifications:

Minimum Required:

• Bachelor's Degree
• 7 years of agency experience
• May require travel domestically and/or internationally including overnight stays

Preferred:

• Local to Boston, MA
• Pharma/healthcare agency launch experience

Competencies:

• Leadership
• Communication
• Analytical and Strategic Thinking
• Flexibility
• Initiative

Compensation and Benefits:

The reasonable estimate of the current salary range for this role is $100,000 to $139,000 USD. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.

Candidates must be legally authorized to work in the country of employment without employer sponsorship.