Project Manager

ABOUT POTLOC

The world’s consulting and private equity powerhouses turn survey questions into strategic revelations with Potloc. Our all-in survey platform is designed to be the fastest, most reliable asset for understanding market shifts.

With unrivaled sample quality, AI-powered analysis, and end-to-end research oversight, it all adds up to a competitive advantage.

Since 2014, we’ve helped 500+ global firms collect dynamic insights from 343M+ B2B and B2C responses across industries and geographies.

Our team is dedicated to being the best end-to-end service provider for our clients globally.

To do this, we have offices in North America and Europe!

We encourage professional development and provide support to our teams through our 4 core values: Excellence, teamwork, honesty & adaptability.

YOUR MISSION

Potloc is looking for a highly organized, self-driven Project Manager to join our growing team as our first hire in the LATAM region : you'll be joining colleagues already based across Europe, Canada, and India.

You'll manage end-to-end research projects, ensure client satisfaction, and help promote our services and products.

You'll be joining a dynamic, international team of 20 Project Managers: a collaborative, supportive group passionate about delivering exceptional work in a fast-paced, innovative environment.

YOUR RESPONSIBILITIES:

• Manage end-to-end quantitative research projects, from kick-off to delivery of raw data sets (no analysis)
• Deeply understand client objectives to design tailored research solutions
• Translate client needs clearly to internal and external teams
• Serve as the primary client contact during all operational phases: kick-off, questionnaire design, fieldwork, and delivery
• Track project progress proactively and provide timely updates to clients
• Build and maintain strong client relationships to maximize satisfaction and long-term retention
• Onboard clients on the Potloc Platform to optimize their experience and efficiency
• Contribute to process and product improvements by suggesting new features and workflows

This role requires availability during North America working hours, including occasional weekends based on project needs.