People Ops Intern

About Plum:

Healthcare in India is seeing a phenomenal shift, with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own, and so as many as 600 million Indians will likely have to depend on employer-sponsored insurance.

Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners.

About the Role:

This role manages end-to-end HR Operations across the employee lifecycle, coordinating closely with Finance, TA, and Payroll teams. It's a great opportunity to get hands-on exposure to core HR Ops functions in a fast-moving environment.

What You'll Do:

• Reimbursements – Coordinate with employees for claim submissions, verify documents and ensure timely handover to Finance.
• TA Operations – Coordinate with recruiters, support offer letter issuance and maintain onboarding trackers.
• Background Verification (BGV) – Initiate BGV for new hires, follow up on pending cases and ensure timely closure.
• Insurance Management – Manage employee additions, deletions and updates through the Plum dashboard.
• Onboarding Documentation – Collect and validate onboarding documents, including PF documents, and ensure payroll-related documents are completed within timelines.
• Offboarding / Exit Clearance – Track exits, coordinate exit clearance and documentation, and ensure a smooth offboarding process.
• Induction & L&D Calendars – Maintain and coordinate induction and L&D calendars.
• Bonafide & Relieving Letters – Prepare and coordinate issuance of bonafide certificates and relieving letters.
• Employee Support & Coordination – Follow up with employees, recruiters and internal stakeholders to ensure processes are completed without delays.
• Payroll Team Support – Support the Payroll team with maintaining HR Ops and payroll-related trackers, including VP trackers, bonus payout tracker for recoveries, salary advances, NPS, food coupons and gift cards. Ensure trackers are updated accurately and on time.

What We're Looking For:

• AI & Tools Proficiency – Comfortable using Google Workspace, Excel and AI tools to improve efficiency and automate routine tasks.
• Financial Acumen – Good understanding of numbers and basic payroll logic to ensure accurate data handover to Finance.

Eligibility Requirements:

• This is a Work From Office role, 5 days a week, for a 6-month full-time internship.
• If you're currently attending college, please ensure you can secure a No Objection Certificate (NOC) allowing you to work with us full-time, in office, for the entire 6-month duration.
• PPO (Pre-Placement Offer) is based on performance and organisational needs at the time.