Reliability Engineer

At Pinnacle, our vision is to make the world reliable, one customer at a time.

For Pinnacle, reliability means our customers can trust that their facilities operate when and how they are supposed to. With a focus on data, Pinnacle drives to increase safety, efficiency, and evolve facilities to an optimized state through reliability. Pinnacle serves a variety of industries, including:

• Oil & Gas
• Food & Beverage
• Specialty & Petrochemical
• Pharmaceutical
• Mining
• Agriculture & Fertilizer
• Lumber
• Water & Wastewater

Rooted in exploration, we constantly seek innovative ways to enhance industrial reliability. By fostering team development and embracing growth, we deliver added value to customers, creating a lasting global impact.

The Reliability Data Analyst (RDA) role is not a destination. It is a proving ground. RDAs are trusted with real customer problems early. You will own outcomes in complex industrial environments where data is imperfect, priorities shift, and judgment matters more than process. People who succeed here grow into Managers, Technical Experts, or Business/Sales-facing leaders. This role is demanding and highly visible, and it is designed for people who want to be stretched.

What You'll Own:

• Turn incomplete operational data into clear, defensible reliability recommendations
• Lead customer-facing reliability workstreams from ambiguity to execution
• Identify failure trends, economic tradeoffs, and risk drivers, then decide what matters
• Manage multiple priorities without needing step-by-step direction
• Build trust with customers and internal leaders through consistent follow-through
• Progressively take on larger scope, harder problems, and greater ownership

Growth Is Expected Here:

This role is built for growth, and growth is not optional. Within 12-18 months, high performers are expected to:

• Take ownership of more complex customers or portfolios
• Influence engagement strategy, not just execution
• Begin developing strengths aligned to one of Pinnacle's leadership paths: People Leadership & Management; Technical Excellence & Reliability Specialization; Customer Strategy and Sales

Your manager will support you, but you are expected to drive your own development. Increased autonomy, exposure, and responsibility are earned through performance.

How You'll Be Successful:

• You move forward even when inputs are messy or incomplete
• You take accountability for outcomes, not just deliverables
• You actively seek feedback and apply it quickly
• You communicate clearly with engineers, operators, and leaders
• You are motivated by progress, challenge, and increasing responsibility
• You demonstrate humility, curiosity, and a willingness to continuously grow

This Role Is For You If:

• You want a role that will stretch you beyond your current capabilities
• You enjoy learning through real responsibility, not simulations
• You are motivated by growth, not titles
• You want exposure to customers, leadership, and hard decisions early in your career
• You see this role as a foundation for bigger scope, not a long-term landing spot

This Role Is Not For You If:

• You prefer stable, narrowly defined responsibilities
• You want to get comfortable before taking ownership
• You expect growth to be time-based instead of performance-based
• You are only interested in analysis, not influence or execution
• You want to stay in the same role long-term

Minimum Requirements:

• Bachelor's degree in Mechanical, Chemical, or related Engineering field
• Approximately 4+ years of experience in an industrial or reliability-focused environment
• Comfortable operating with ambiguity and evolving priorities
• Strong communication skills and a bias toward action
• Willingness to travel and adapt to customer needs

Certifications, CMMS experience, and advanced analytics are valuable, but ownership, judgment, and growth mindset matter more.

The Pinnacle Way (TPW):

TPW is our definition and accountability to ensure a consistent and effective experience for our customers. TPW includes 4 key elements of the customer experience and it guides the way we work:

• We Understand: what the true goals and objectives are for the facility, leaders, and personnel that we engage, and how to define and measure the value of our work.
• We Solve: whatever problems or obstacles are required to help each customer achieve their reliability goals.
• We Execute: with excellence, through tight work processes, high quality, and consistent delivery.
• We Align: when our team and the customer operate with a clear, consistent cadence and structure, documenting progress and measuring value.

Working Environment:

• Conditions may include working inside and/or outside. May work around office machinery with moving parts and moving objects. Working near radiant and electrical energy. Working closely with others or working alone. Working extended or irregular hours and travelling by all possible modes of transportation.

Physical Job Requirements:

• Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, lift and carry under 30 lbs., and perceive depth.

Tools and PPE Requirements:

• Equipment used in performing the essential job functions includes, but is not limited to, computers and related equipment, calculators, copiers, fax machines, and telephone.

Limitations and Disclaimer:

This job description describes the general job duties, accountabilities and physical requirements associated with the position; it is not an exhaustive list of all the duties, accountabilities, or skills required for the position. The general job duties, accountabilities and physical requirements are subject to modification to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety of themselves or others.

This job description neither states nor implies that the listed general job duties, accountabilities, and physical requirements are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules.

Requirements are representative of minimum levels of knowledge, skills, and abilities. To perform this job successfully, an employee must possess the abilities and aptitude to perform each duty, accountability, and physical requirement proficiently.

Visa Sponsorship:

Employment eligibility to work with Pinnacle in the U.S. is required. This employer will not sponsor any applicants for the following work visa in this job category: H-1B - Cap Subject (Change of Status or Consular Notification). An H-1B Change of Employer is generally not considered to be Cap Subject.

Pinnacle participates in E-Verify, a federal government system used to verify employment authorization and social security number of each new employee.

Pinnacle is an equal employment opportunity employer and does not discriminate based on race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, genetic information, or any other characteristic protected by applicable law.