Associate Manager - Sales

About the Team:

The SMB Sales team at PayU Payments focuses on acquiring, onboarding, and managing relationships with small and medium-sized businesses.

The team helps merchants grow by offering tailored payment solutions while driving transaction volumes, revenue, retention, and product adoption.

About the Role:

PayU Payments is looking for an Assistant Manager – Sales to manage and grow relationships with existing merchants and business accounts. This role will primarily focus on farming accounts, driving revenue growth, identifying upselling and cross-selling opportunities, and ensuring strong client engagement.

Responsibilities:

• Manage and strengthen relationships with existing merchants and business accounts.
• Drive account growth through upselling and cross-selling relevant products and solutions.
• Understand client business needs and recommend suitable payment solutions.
• Identify opportunities to increase transaction volumes, revenue, and product adoption.
• Act as the primary point of contact for assigned accounts.
• Coordinate with internal teams including operations, product, technology, risk, compliance, and support to resolve client requirements.
• Track account performance, revenue pipelines, and business growth plans.
• Conduct regular business reviews and share relevant insights with clients.
• Retain existing accounts by ensuring a high-quality client experience.
• Maintain accurate records of client interactions, opportunities, and forecasts.
• Stay updated on market trends, competitor offerings, and developments in the digital payments industry.

Requirements:

• 2+ years of experience in sales, account management, relationship management, or business development.
• Experience in farming existing accounts and achieving revenue or growth targets.
• Strong understanding of client engagement, retention, and cross-selling.
• Experience in fintech, digital payments, banking, SaaS, or a related industry will be preferred.
• Excellent communication, negotiation, and presentation skills.
• Strong analytical and problem-solving abilities.
• Ability to collaborate effectively with multiple internal and external stakeholders.
• Customer-focused, proactive, and target-oriented approach.
• Someone who can build trusted client relationships, understand business challenges, and convert existing accounts into long-term growth opportunities.

What we offer:

• A positive, get-things-done workplace
• A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this)
• An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
• Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale
• Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity)

About us:

At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.in

Our Commitment to Building A Diverse and Inclusive Workforce

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.