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Amazon Account Health Specialist

Lehi, United States · Hybrid · Full-time

  • Posted 1mo ago
  • From Pattern’s careers page
Location
Lehi, United States
Work mode
Hybrid
Type
Full-time
Level
Entry Level
Experience
1+ years
Department
Business Operations
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About the role

What is a day in the life of an Amazon Account Health Specialist?

  • Manage product listings through reviews of new content
  • Product catalog auditing to ensure compliance with ecommerce platform policies
  • Monitor and update banned keywords and products from ecommerce marketplaces
  • Monitor notices from ecommerce platform compliance departments
  • Determine best ways to respond to seller account issues
  • Proactively troubleshoot potential issues
  • Communicate issues with the seller team

What will I need to thrive in this role?

  • 1-2 years’ experience with the Amazon.com marketplace platform or 1-2 years’ experience working in the regulatory compliance field
  • Experience with Amazon Account Health - specifically writing plans of action and responding to performance notifications
  • Experience working with government regulations or regulatory bodies (FDA, EPA, CPSC, Health Canada, etc.)
  • Bachelor’s degree
  • Ability to organize and manage multiple tasks simultaneously
  • Precise attention to detail
  • Excellent verbal and written communication skills
  • Strong judgment and commitment to ethics
  • An eagerness to learn

Preferred:

  • Basic familiarity with Walmart.com, and other ecommerce marketplaces (eBay, Shopify, Etsy, etc.)
  • Experience with MAP/MSRP compliance enforcement
  • Experience performing root cause analysis and implementing corrective and preventive actions (CAPA)
  • Strong writing and editing skills
  • Previous experience working in a high-stakes business environment

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Pattern

About Pattern

Marketplace growth services for ecommerce brands

Pattern helps consumer brands grow on ecommerce marketplaces through marketplace management, analytics, fulfillment, advertising, and social commerce services.

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