Creative Quality Assurance

Core Responsibilities

• Run detailed QA on Amazon A+ Content and Image Stack modules, cross-referencing Figma design files against content sheets (copy docs, Google Sheets, PDFs)
• Ensure all projects are delivered on time, within scope, and with correct stakeholder approvals
• Ensure all pertinent details needed for the creation of materials are provided and complete before production begins
• Verify copy accuracy — headlines, bullets, claims, and brand voice — is consistent across every module and product variant
• Audit images against hero/reference product photos to catch AI-generation errors, color mismatches, cropping issues, and packaging inaccuracies
• Check file naming conventions and SKU counts across shared drive folders to confirm content is production-ready
• Follow up with the appropriate channels when mistakes are found or details are incomplete
• Log and prioritize QA findings with clear severity ratings and specific, actionable feedback for designers and copywriters
• Track task progression across pre- and post-production, keeping CPMs and project owners looped in on updates
• Maintain and apply brand-specific QA guidelines, incorporating reviewer feedback to sharpen the process over time
• Develop and continuously improve the workflow for product/content inspection

Key Skills & Areas for Development

• Extremely organized and works well under pressure, at volume, without losing rigor
• A sharp eye for visual detail — able to catch color shifts, misalignment, cropping errors, and typography inconsistencies at a glance
• Able to view a project from a strategic perspective, not just a checklist
• A deep understanding of ecommerce/marketplace trends and how design strategy affects conversion
• Well-versed with AI tools (e.g. ChatGPT, AI image generation/review tools) and comfortable adopting new ones — a genuine quick learner who picks up new tools and workflows fast
• Develops skills in staff/personnel management as the team grows

Required Qualifications

• 1–3 years of interest and experience with QA within a creative or production team
• The ability to consistently identify mistakes across thousands of inspections
• Skilled in Google Workspace (Docs, Sheets, Slides) and Microsoft Office (Excel, PowerPoint)
• Working familiarity with Figma
• Skilled in Asana or similar project management software preferred
• Strong AI-tool fluency and a demonstrated quick-learner mindset — comfortable picking up new QA/creative tools with minimal ramp-up
• Language skills: ability to read, write, type, and communicate verbally, effectively and professionally, with other business departments, guests, and vendors; able to diplomatically handle difficult situations while maintaining professionalism

Nice to have

• Experience QAing Amazon A+ Content, Image Stacks, or similar ecommerce listing creative
• Familiarity with reviewing AI-generated product imagery for accuracy
• Background in ecommerce, DTC, or marketplace brand management

About Pattern

Pattern is a leading eCommerce data and growth company located in the Silicon Slopes tech hub, with global offices in Europe, China, Australia, the Middle East, and Canada. Named one of the fastest growing companies in the US by Inc. 500, Pattern has made its mark in the industry. Some of the biggest consumer brands — including Skullcandy, Nestle, Clorox, Kong, Panasonic, Tumi, and Popsocket — trust Pattern with their business. Pattern has recruited talent from brands like Amazon, eBay, Adobe, Pepsico, Apple, Google, and Oracle.

Join Pattern and play a vital role in shaping our brand's global visual narrative through design. Submit your resume, portfolio, and a brief cover letter outlining your relevant experience and your excitement about joining our global creative team. Think you have what it takes to work at Pattern? If you have a whole lot of hustle and a touch of nerd, Pattern is the place for you.