Area Manager (Hebron, KY)
Hebron, United States · On-site · Full-time
- Posted 1w ago
- From Pattern’s careers page
- Location
- Hebron, United States
- Work mode
- On-site
- Type
- Full-time
- Level
- Entry Level
- Experience
- 1+ years
- Department
- Business Operations
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About the role
Responsibilities:
- Lead team of supervisors and warehouse staff of up to 220 on assigned shift to hit productivity, quality, safety, and ship on time targets
- Partner directly with the General Manager, Assistant General Manager, and Operations Managers to support teams to meet business goals
- Engage with team during shift to promote positive culture and maintain high levels of quality, safety, and performance
- Ability to shift plan and labor share in accordance with daily goals and order numbers
- Facilitate open communication between shifts to ensure teamwork to achieve common goal
- Provide direction to supervisors and leads in department and across shifts to ensure changes/updates in policy and procedure are communicated
- Tracking attendance and approving timecards for associates
- Coaching, training, and re-training associates on labeling/packaging procedure
- Resolving employee relations matters and conflicts, working with HR to develop sustainable solutions
- Monitor productivity and make recommendations to reach and exceed metrics
- Administer progressive discipline due to employee behavioral/productivity issues
- Help contributors understand and connect to our vision, mission, strategy, and business priorities
- Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines
- Manage leads to ensure they are working closely with team members by training, coaching, and problem-solving issues with orders (if applicable)
- Uphold company policies and professional workplace behavior by leading by example
- Problem solving in real time using counting and basic math
- Familiar with Warehouse Management Software to track and solve problems with orders
- Work cooperatively with other managers, supervisors, coordinators, and leads
- Ability to have a flexible schedule and come in outside of normal working hours to provide coverage for management staff when needed
Qualifications:
- Minimum of 1 years of operations experience in a warehouse/distribution, logistics environment
- 3-5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment
- Able to maintain confidentiality
- Familiar with Warehouse Management Software to track and solve problems with orders
- Must be able to display effective communication to associate, management and executive staff members
- Prior experience creating and executing a shift plan
- Understanding of basic math and excel formulas
- Understands how important process control is to the business
- Flexible- Embraces Change
- Problem Solver
- Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail
- Previous experience/knowledge of Workday preferred
- Ability to follow procedure, practice sound judgment and practice a fair and consistent management style
- Comfortable working and communicating with a diverse employee demographic
- Excellent multi-tasking skills with the ability to prioritize
Physical Demands:
- Ability to walk or stand for 8-10 hours
- Ability to lift up to 50 lbs by hand
- Pallet jack experience (electric or non-electric)
- Pull, push, bend, kneel, crouch
- OT required during peak season (25-30% of the time)
Benefits:
- Medical PPO and HSA with employer match plan options
- Dental, Vision, STD, Supplemental Insurance plans
- Company Paid LTD and Life Insurance
- 401K match - Match 100% up to 3% and 50% from 3.1% - 5%
- 4 weeks of PTO, accrued semi monthly
- 8 company paid holidays
- Paid bereavement
- Stocked marketplace with late-night meal options
- Product Giveaways
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About Pattern
Marketplace growth services for ecommerce brandsPattern helps consumer brands grow on ecommerce marketplaces through marketplace management, analytics, fulfillment, advertising, and social commerce services.
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