Social & Influence Lead
New York, United States · Hybrid · Full-time
- Posted 1w ago
- From Parloa’s careers page
- Location
- New York, United States
- Work mode
- Hybrid
- Type
- Full-time
- Experience
- 5+ years
- Department
- Marketing
Opens the listing on job-boards.eu.greenhouse.io
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About the role
About the role:
As our Social & Influence Lead, you’ll own how Parloa shows up in the conversations shaping our market: making our corporate channels worth following, positioning our executives as influential voices, and building relationships with the people our audience already listens to.
This isn’t a passive social media management job. It’s an influence-building job.
Areas of ownership:
You’ll own Parloa’s LinkedIn, X, and emerging social accounts, making them feel less like corporate distribution channels and more like content people want in their feeds.
You’ll:
- Define what Parloa talks about and how we sound on social media and communities.
- Turn launches, industry news, research, events, and company moments into content people want to engage with.
- Connect and amplify the best ideas coming from our executives, creators, customers, and the industry.
- Experiment with writing, video, data, humor, and new formats.
- Say no to content that exists only because someone thinks we should post it.
- Plan and execute Parloa’s social media editorial calendar.
- Own the social media metrics/KPIs, using the data to identify social media opportunities.
Who are you:
- More than 5 years of experience in managing social media and growing online communities.
- Are an exceptional editor and writer who can spot a great hook and protect a sharp, human voice.
- Understand how ideas, people, and narratives spread online because you’re genuinely immersed in B2B tech.
- Know what makes someone — or a brand — worth following.
- Can manage agencies and keep external partners accountable without becoming dependent on them.
- Know how to build genuine relationships with influential people.
- Are comfortable pushing for a stronger point of view when the safe version is forgettable.
- Move quickly when something interesting is happening.
Skills they ask for
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About Parloa
AI agents for contact centersParloa provides an AI agent management platform for contact centers and customer experience teams.
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In your inbox every Wednesday and SaturdayPersonalised suggestions from verified career pages, matched to your role, location, level and skills.