IT Asset Management Associate

Job Summary : -

P99soft is looking for an experienced a skilled and detail-oriented ITAM Associate to join our team. The ideal candidate will bring hands-on expertise in managing IT assets and maintaining documentation portals, paired with an initiative taking mindset. This role requires someone who can effectively collaborate with cross-functional teams and vendors to ensure smooth, compliant, and efficient asset operations across the full hardware and software lifecycle.

Key Responsibilities : -

Asset Management

• Oversee the end-to-end lifecycle of IT assets — from delivery and deployment to maintenance and retirement.
• Maintain an accurate and up-to-date asset database.
• Ensure assets are tracked, accounted for, and compliant with organizational policies at every stage of the lifecycle.

Stockroom & Inventory

• Manage stockroom operations — organization, labeling, and storage of IT hardware assets physically and on database portals.
• Conduct regular audits and reconcile physical inventory against ITAM system records.
• Monitor stock levels and coordinate replenishment with the team.

Asset Imaging & Deployment

• Perform OS imaging, configuration, and deployment on devices.
• Maintain standard imaging templates aligned with IT policies; validate devices before user deployment.

Data Validation & Documentation

• Ensure accuracy of asset data across ITAM portals and documentation systems.
• Perform routine validation checks, resolve discrepancies, and maintain comprehensive asset records.

Asset Allocation & Returns

• Execute allocation workflows for new joiners, transfers, and exits; manage the full return and refurbishment cycle.
• Maintain accurate custodianship records and ensure timely lifecycle updates in the ITAM system.

Procurement Collaboration

• Liaise with the Procurement team on purchase requisitions, vendor coordination, and asset delivery validation.
• Reconcile received assets against POs and maintain procurement documentation.

Process Improvement

• Identify inefficiencies in asset workflows and implement improvements to reduce turnaround time and improve accuracy.
• Document revised processes and ensure compliance with company policies and industry standards.

SKILLS & COMPETENCIES

Technical Skills :

• Advanced Excel: formulas, pivot tables, macros, and data visualization.
• Power BI: creating detailed reports and dashboards.
• ServiceNow: hands-on experience with asset management and ITSM workflows.
• Documentation tools: Excel, Google Sheets, and ITAM portals (e.g., Lansweeper or equivalent).

Hardware Knowledge :

• Solid understanding of IT hardware — computers, servers, networking equipment, and gaming peripherals.

Soft Skills :

• Strong organizational and time management skills with high attention to detail.
• Effective communicator with the ability to negotiate and collaborate across teams and with vendors.
• Self-driven; able to work independently and as part of a team.

Required Qualifications :

• Bachelor's degree in IT, Computer Science, or equivalent practical experience.
• 2–4 years in IT Asset Management or a related IT operations role.
• Certifications such as ITIL Foundation or IAITAM CSAM are a plus.