Account Director, Insurance

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

As an Account Director focused on Insurance you will own executive-level relationships with leading Insurance organizations. You’ll help these companies safely and effectively deploy OpenAI’s technology to accelerate financial data analysis, automate backend operations, drive AI-powered research, and personalize customer engagement.

This role blends literacy, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and financial services solution strategists to design secure, compliant, and high-impact AI deployments.

This role is based in New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.

In this role, you’ll:

• Manage a focused portfolio of Financial Services, specifically Insurance accounts, developing long-term strategic account plans.
• Lead complex, multi-stakeholder sales cycles.
• Partner with solutions and research engineering to design pilots that demonstrate measurable business impact.
• Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated environments.
• Own a revenue and consumption target; manage forecasts and pipeline reporting.
• Monitor industry and regulatory trends to guide customer and product strategy.
• Represent OpenAI at industry conferences and thought-leadership events (e.g., Money2020).
• Partner cross-functionally with marketing, partnerships, and communications to build the Financial Services go-to-market motion.

You might thrive in this role if you:

• 14+ total years selling complex enterprise software or platform-as-a-service solutions.
• 4+ years selling to Financial Insurance organizations.
• Proven success achieving annual revenue targets >$2M+ in regulated industries.
• Experience managing C-suite relationships.
• Strong understanding of financial services workflows.
• Demonstrated ability to design and execute complex deal and partnership strategies
• Are customer-centric and can translate complex business needs into transformative AI solutions.
• Are a builder who enjoys designing scalable systems and repeatable sales motions from the ground up.
• Are a strategist who anticipates industry shifts and guides enterprise customers through them.
• Are energized by ambiguity and motivated to create structure and clarity across complex, cross-functional engagements.