Product Design Leadership, Growth
San Francisco, United States · Hybrid · Full-time
- Posted 1mo ago
- From OpenAI’s careers page
- Location
- San Francisco, United States
- Work mode
- Hybrid
- Type
- Full-time
- Level
- Senior
- Department
- Product Management
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About the role
This role is a mix of team leadership and hands-on design execution. You’ll lead design across the B2B growth journey, creating experiences that turn the potential of AI into meaningful, everyday impact for this user base. Lead design for growth experiences across Codex and ChatGPT for our Business users. Manage, mentor, and develop a small team (2–5+) of product designers, creating a culture of craft, ownership, candid feedback, and high performance. Operate as a hands-on design leader, taking on select projects and contributing directly at important moments. Set a high bar for product quality across interaction design, visual craft, systems thinking, content, and end-to-end experience. Partner closely with product, engineering, data science, research, and go-to-market teams to shape strategy and execution. Design and improve experiences across discovery, onboarding, activation, engagement, collaboration, conversion, and retention. Use quantitative data, experimentation, research, and qualitative insights to identify opportunities and evaluate outcomes. Translate complex and rapidly evolving AI capabilities into clear, approachable experiences for people with a wide range of technical expertise. Move fluidly between long-term product vision and fast, iterative execution. Help define what AI-native growth experiences should look, feel, and behave like. You might thrive in this role if you: Have a portfolio demonstrating exceptional product thinking, interaction design, and visual craft across complex, shipped products. Are a player-coach who enjoys developing other designers while remaining close to the details of the work. Have managed product designers, or are a senior design leader who has meaningfully mentored others, led complex initiatives, and raised the quality of a broader team. Can coach designers to move quickly while maintaining a high bar for clarity, coherence, and craft. Are fluent in using AI as part of how you explore, prototype, communicate, and create. Are comfortable working with data and experiments, and can balance quantitative signals with research, judgment, and design intuition. Possess strong product judgment and can connect user needs, business goals, and technical possibilities. Can turn ambiguous, fast-moving problems into a clear vision and actionable direction. Communicate clearly and can align teams around a compelling product narrative. Are excited to rethink established patterns and invent interactions that feel native to AI. Thrive in highly collaborative environments and enjoy partnering closely with engineering, product, research, and data teams. Care deeply about building products that are useful, trustworthy, and worthy of users’ time. Direct experience in growth design, developer products, or people management is welcome but not required. We’re open to experienced design managers as well as exceptional senior individual contributors who have demonstrated strong mentorship, leadership, and team-level impact.
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About OpenAI
AI research and deploymentOpenAI conducts AI research and develops products and platforms for consumers, developers and businesses.
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