Senior Manager, Occupancy Planning & Workplace Strategy

About the Role

We’re looking for an experienced Occupancy Planning & Workplace Strategy Manager to lead strategic space planning for our Go-to-Market (GTM) and General & Administrative (G&A) organizations.

In this role, you’ll translate evolving business needs into actionable occupancy strategies, capacity scenarios, and workplace recommendations. You’ll serve as a trusted partner to business leaders, balancing growth projections, operational requirements, and employee experience to inform decisions about how our teams use space.

You’ll own planning across a complex, evolving portfolio while leveraging CAFM/IWMS systems and data analytics to drive accurate, scalable decision-making. This role requires a combination of strategic thinking, hands-on technical expertise, and strong cross-functional partnership to turn planning recommendations into operational outcomes.

This role is based in San Francisco. We use a hybrid work model of three days in the office per week, with approximately 10–20% travel.

In This Role, You Will

• Own strategic occupancy planning for GTM and G&A organizations, translating headcount forecasts, business priorities, and workplace needs into actionable space plans.

• Develop and evaluate capacity scenarios, neighborhood strategies, team adjacencies, seating models, and space allocation recommendations to support organizational growth.

• Partner with business leaders and executive stakeholders to understand evolving requirements, communicate trade-offs, and align workplace strategies with business objectives.

• Collaborate with Finance, People, Analytics, Design & Construction, and Workplace Operations to reconcile forecasts, assess capacity constraints, and guide planning decisions through implementation.

• Translate workplace needs into practical stacking, blocking, and move plans, ensuring recommendations account for operational feasibility, timing, and employee experience.

• Leverage CAFM/IWMS platforms and analytical tools to maintain accurate space inventories, floor plans, seating allocations, and utilization data.

• Identify and resolve space data discrepancies, establish quality controls, and partner with internal system owners and external vendors to improve data reliability.

• Develop dashboards, planning workflows, and reporting tools that improve visibility into occupancy trends, capacity risks, and portfolio performance.

• Drive continuous improvement in occupancy planning processes, including opportunities for automation, system enhancements, and scalable planning practices.

• Support workplace change initiatives by partnering with cross-functional teams to ensure clear communication, coordinated execution, and successful transitions.

You Might Thrive in This Role If You

• Bring 5–8+ years of experience in occupancy planning, workplace strategy, space management, or a related field, with experience independently managing complex, multi-team or multi-site portfolios.

• Have a strong track record of translating business growth, headcount projections, and workplace requirements into practical, data-informed space strategies.

• Possess hands-on experience with CAFM/IWMS platforms, including space inventory management, floor plans, seating allocations, data reconciliation, and reporting.

• Are highly analytical and comfortable developing scenarios, evaluating trade-offs, and translating complex data into clear recommendations for senior stakeholders.

• Excel at building trusted relationships with business leaders and cross-functional partners, influencing decisions without direct authority.

• Can balance long-term strategic planning with hands-on execution in a fast-paced environment where priorities and requirements evolve quickly.

• Have experience supporting workplace transitions, flexible seating strategies, organizational growth, or large-scale space planning initiatives.

• Communicate clearly and effectively, whether presenting recommendations to executives, documenting planning assumptions, or coordinating implementation across teams.

• Are comfortable navigating ambiguity, identifying opportunities for process improvement, and building scalable solutions.

Experience with OfficeSpace or comparable CAFM/IWMS platforms, CAD or floor-plan tools, business intelligence platforms, system migrations, and vendor management is a plus.