Staff Solutions Architect

Strength in Trust

OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down; it should accelerate what's possible. OneTrust, the AI-Ready Governance Platform, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale.

The Challenge

We're looking for a Specialist Solutions Architect with deep knowledge of AI Governance Solutions, Responsible AI, and Enterprise AI Adoption to join our R&D, Customer Engineering team and lead the AI Governance Initiatives within the Design Partner Program. This is a highly strategic customer-facing role responsible for partnering with some of OneTrust's most innovative and influential customers as they operationalize AI Governance at enterprise scale.

The Specialist Solutions Architect serves as the bridge between Customers, Product Management, Engineering, and Executive Leadership.

Your Mission

• Define the AI Governance solution vision by translating strategic customer requirements, emerging regulations, and market needs into scalable platform capabilities, architectural patterns, and roadmap priorities.
• Serve as the primary technical and domain advisor for Design Partner customers, leading discovery sessions, architecture workshops, solution reviews, and technical assessments.
• Bridge customer needs with Product Management, Engineering, and Architecture by turning governance requirements and implementation gaps into reusable product investments and reference solutions.
• Design scalable, secure, and resilient solution patterns across AI inventories, AI assessments, AI risk management, governance workflows, model oversight, policy management, and compliance operations.
• Define integration and implementation approaches including APIs, data flows, governance controls, identity considerations, and operational workflows.
• Influence product and engineering direction through customer insight, technical feasibility analysis, and hands-on solution design.
• Act as the voice of the customer in roadmap planning, executive reviews, and cross-functional prioritization.
• Drive measurable customer outcomes tied to AI governance maturity, compliance readiness, risk reduction, operational efficiency, customer adoption, and long-term expansion.
• Establish best practices, reference architectures, and reusable implementation patterns for operationalizing responsible AI at enterprise scale.
• Represent OneTrust as a thought leader on AI governance frameworks, responsible AI principles, and enterprise solution design.

You Are

• A strategic and customer-facing technical leader who can operate at the intersection of product strategy, solution architecture, and AI governance domain expertise.
• Comfortable engaging with executives, architects, engineers, product leaders, legal stakeholders, privacy teams, and governance leaders.
• Deeply technical while able to translate architectural tradeoffs and governance complexity into clear business outcomes.
• A systems thinker who designs for scalability, reuse, security, resilience, and long-term platform maintainability.
• Strong in ambiguity and able to balance immediate customer needs with broader platform strategy.
• Customer-obsessed, influential without direct authority, and passionate about responsible AI and emerging AI regulations.
• Execution-oriented, collaborative, and accountable, able to move from strategy to detailed solution design.

Your Experience Includes

• 8+ years of experience in solution architecture, enterprise architecture, solutions consulting, technical product leadership, or strategic customer-facing roles in enterprise SaaS environments.
• Significant experience in AI Governance, Responsible AI, AI Risk Management, Privacy, Security, Compliance, Data Governance, or related governance domains.
• Proven experience working directly with enterprise customers to define requirements, lead discovery, shape technical strategy, and drive adoption.
• Demonstrated ability to translate regulatory requirements, governance frameworks, and customer needs into scalable product capabilities and operational workflows.
• Experience designing enterprise-scale SaaS solutions, including APIs, integrations, data models, architecture patterns, and secure implementation approaches.
• Strong understanding of AI technologies, generative AI, LLMs, AI agents, evaluation frameworks, and governance considerations for enterprise AI deployments.
• Experience partnering across Product Management, Engineering, Architecture, UX, Legal, Privacy, Security, and Go-To-Market teams.
• Strong executive communication, workshop facilitation, presentation, and stakeholder management skills.
• Familiarity with the EU AI Act, NIST AI RMF, ISO 42001, model governance frameworks, and responsible AI principles.
• Bachelor's degree in a relevant field is required; advanced certifications in AI governance, privacy, security, or architecture are a plus.

Where we Work

We are embracing an office-first culture, encouraging three days a week in office for most roles. Each role may have specific requirements or flexibility depending on the scope of the position, so verify this with your recruiter during your first interview.

Benefits

Benefits include comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, and company-paid privacy certification exam fees. Specific benefits differ by country.

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad. Your voice and expertise will help chart the direction of an entirely new category. OneTrust provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type.