Principal Learning Experience Designer

Role Mission:

OneTrust is seeking a Principal Learning Experience Designer to architect and scale high-impact, release-driven digital education for complex SaaS products. This is a senior-level individual contributor role for a proven learning architect who thrives in fast-moving environments and sets the standard for quality, speed, and scalability.

In this role, you will be the studio’s learning design authority and quality multiplier, building flagship eLearning, converting instructor-led content into scalable self-directed experiences, and creating reusable design patterns that allow learning to move in lockstep with product releases. You will combine strong instructional design judgment with hands-on execution, helping customers and partners quickly adopt new functionality and realize value from OneTrust’s platform.

Principal Learning Experience Designer

What You’ll Do

• Architect and deliver rapid, release-synchronous eLearning for technical SaaS products, using modern authoring tools (primarily Rise)
• Convert ILT/VILT and SME-led content into high-quality, self-directed digital learning that scales globally
• Design and maintain net-new, release-maintenance, and delta-training modules that clearly communicate what changed, why it matters, and how to apply it
• Build microlearning (≤15 minutes)
• Create high-quality demo and how-to videos with AI audio, that teach real workflows, use cases, and best practices
• Own and evolve reusable learning templates, patterns, and standards that ensure consistency, accessibility, and speed across the education portfolio
• Partner with product SMEs, trainers, and education leaders to translate complex functionality into clear, outcome-driven learning
• Apply and enforce accessibility (WCAG) standards and inclusive/neurodiverse design practices
• Leverage AI tools (e.g., Copilot, Rise AI) to accelerate development, generate scenario variants, maintain terminology consistency, and support quality assurance
• Mentor and coach other designers—raising the overall quality bar, influencing design decisions, and providing hands-on guidance for complex initiatives
• Use learner and delivery feedback to identify “stumble points” and design targeted digital solutions that improve adoption and time-to-value

What You Bring

• Bachelor degree in Instructional Design or Education or similar.
• 7+ years of experience in instructional design or rapid eLearning experience design, ideally within SaaS, enterprise software, release-driven environments, or technical platforms
• Experience in Addie, Backward, and Agile design.
• Proven success delivering rapid eLearning in high-volume, release-driven environments
• Deep experience converting instructor-led and technical content into effective self-directed learning
• Strong design judgment and the ability to act as a design authority, not just a content producer
• Strong project management skills, with experience working closely with SMEs and managing multiple projects in parallel while meeting release timelines
• Hands-on experience producing video content using tools such as Camtasia, Snagit, or similar
• Strong proficiency with Articulate Rise and working knowledge of Articulate Storyline
• Working knowledge of accessibility standards (WCAG) and inclusive design principles
• Experience using AI to improve development velocity, quality, and scalability
• Strong collaboration and communication skills across cross-functional teams

Extra Awesome:

• IAPP Certifications (any)
• OneTrust Professional Certification and/or Expert Certifications
• ATD, Training Institute or similar industry certification
• Articulate AI Certification or similar
• AI Certification(s)