People & Culture Manager

WHO WE ARE

Noora Health India Private Limited is a key partner in Noora Health’s mission to improve outcomes and strengthen health systems by equipping family caregivers with the skills they need to care for their loved ones. They develop content, technology platforms, new products, and strengthen other operational functions that support the scale and impact of Noora Health’s programs.

ABOUT THE ROLE

Noora Health works across India, Bangladesh, Indonesia and Nepal, teaching family caregivers the skills they need to care for their loved ones. Our People & Culture team runs the systems that hold a 500-person, four-country organisation together.

WHAT YOU WILL DO

People and HR operations (about 60%)

• Employee lifecycle operations end to end: onboarding, confirmations, transitions, exits, documentation, letters and records
• The annual people calendar: review cycles, engagement surveys, policy refresh and compliance timelines. You keep it moving and keep managers ahead of it
• Partnering with our People Operations colleagues on payroll inputs, benefits administration and entity-level compliance documentation
• Policy work: drafting, updating and socialising policies so people actually read them and use them
• The trackers and dashboards the team runs on: headcount, lifecycle turnaround times, engagement data and programme budgets
• Vendor and logistics coordination for people programs, including insurance, wellbeing partners, and engagement and event vendors

Engagement, brand and communications (about 40%)

• Communication is the sharpest skill we are looking for within this half of the role.
• Internal communications: all-hands content, internal newsletters (the light within), policy and process announcements, leadership messages and Slack.
• The engagement calendar: recognition, milestones, celebrations, wellbeing moments and the new-joiner experience
• Managing ATR’s (Annual Team Retreats), ATM’s (All team meetings) and pulse checks for the Noora Health universe.
• Working with a design team member to produce onboarding kits, campaign assets, one-pagers and decks. You write the brief, give the feedback, and can build a clean deck yourself when you need to
• Employer brand alongside the Talent Acquisition team: careers content, candidate-facing collateral and culture storytelling
• Supporting People leads in India, Bangladesh, Indonesia and Nepal to adapt engagement and communications for their context, rather than pushing out a Bangalore template

WHO WE ARE LOOKING FOR

• 6 to 8 years across people operations or HR operations, with communications as a genuine strength rather than something picked up on the side
• You come from a fast-moving organisation where people's practices are taken seriously: a scaling startup, a mission-driven organisation, or a company with a real reputation for employee experience. You have seen what good policy and good process look like
• You write well for different audiences. A policy note, a celebration post and a difficult announcement all sound different, and you know how
• You are rigorous on the operational side. Trackers, checklists, documentation and follow-through are second nature, and things do not slip
• You can brief and partner with a designer, and you have an eye for whether something looks right
• You have worked with distributed or multi-country teams and you are careful about tone across cultures
• You are comfortable with ambiguity, low on ego, and happy doing both the thinking and the doing

WHAT WE VALUE

We value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities — among many others.

We encourage people from all backgrounds to apply.