Senior Specialist Project Manager
Pune, India · Hybrid
- Posted 1d ago
- From NICE’s careers page
- Location
- Pune, India
- Work mode
- Hybrid
- Level
- Senior
- Experience
- 11+ years
- Department
- Project and Program Management
Opens the listing on boards.eu.greenhouse.io
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About the role
As a Senior Specialist Project Manager - Compliance (SURVEIL-X & NTR-X), you will lead complex compliance, SaaS, cloud migration, and regulatory technology projects for global customers. You'll drive end-to-end delivery, manage cross-functional teams, and serve as the primary liaison between customers and internal stakeholders, ensuring successful outcomes in highly regulated environments.
How will you make an impact?
- Lead end-to-end delivery of Compliance, Cloud Migration, and SaaS implementation projects.
- Act as the primary customer-facing project lead throughout the project lifecycle.
- Manage project plans, schedules, governance, risks, and dependencies.
- Coordinate cross-functional teams across Product, R&D, Operations, and Professional Services.
- Drive stakeholder communication, executive reporting, and governance reviews.
- Ensure compliance with security, privacy, regulatory, and internal standards.
- Support change management, implementation readiness, and continuous improvement.
- Build strong customer relationships while driving delivery excellence.
Have you got what it takes?
- 11-15 years of project management experience in Compliance, Financial Services, Technology, or other regulated industries.
- Proven experience managing large-scale, complex, multi-stakeholder programs.
- Experience leading Cloud Migration, SaaS implementation, or technology transformation initiatives.
- Strong knowledge of project governance, risk management, and delivery best practices.
- Experience leading cross-functional and globally distributed teams.
- Excellent stakeholder management and executive communication skills.
- Ability to manage risks, escalations, dependencies, and governance reporting.
- Experience working with Agile, Waterfall, or hybrid delivery models.
- Strong leadership, problem-solving, and organizational skills.
- Willingness to work in a hybrid model and support global customers, including US business hours when required.
You will have an advantage if you also have:
- Experience in Compliance, AML, Financial Crime, Trade Surveillance, Risk Management, or RegTech.
- Exposure to Security, Privacy, and Regulatory Compliance frameworks.
- PMP, PRINCE2, or similar certification.
- Experience with SURVEIL-X, NTR-X, or similar compliance SaaS platforms.
- Experience leading Cloud, AI/GenAI, or Digital Transformation programs.
- Consulting, Professional Services, or customer-facing delivery experience.
What's in it for you?
Join a market-leading global company where innovation, collaboration, and career growth are part of everyday life. At NiCE, you'll work alongside exceptional talent, solve complex challenges, and have opportunities to grow across teams, domains, and geographies.
Enjoy NiCE-FLEX!
Work with the flexibility of our hybrid model: 2 days in the office and 3 days remote each week, fostering both collaboration and work-life balance.
Reporting into: Tech Manager
Shift: 12:30 PM - 9:30 PM IST, with flexibility to support US business hours as required.
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About NICE
Enterprise AI customer experience platformNiCE offers an enterprise customer experience platform that coordinates human and AI agents, automates service and supports contact-center workforces.
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In your inbox every Wednesday and SaturdayPersonalised suggestions from verified career pages, matched to your role, location, level and skills.