Tech Manager

Roles and Responsibilities:

• Manage the teams' delivery to a successful release by tracking work, dependencies and risks and taking corrective actions as necessary.
• Be accountable for the technical delivery and quality of the team’s release by ensuring best quality engineering practices are followed including (but not limited to): writing and running of unit tests, smoke- and regression, code reviews, and design practices
• Be POC for the team and highlight any delivery risks
• Facilitate and support team member’s technical and career growth objectives through training, leadership opportunities, challenging work assignments, and focused mentorship.
• Ownership of individual and teams utilization.
• Direct participation and delegation of all recruitment and hiring activities
• Collaboration with R&D, Other implementation teams and Customer support teams
• Proactive and on-going performance management activities including, regular 1:1s for establishing direction and providing corrective and reinforcing feed-back intended to help engineers to define and achieve career objectives

Have you got what it takes?

• 12+ years of experience in software development
• Resource management experience, including resource appraisals, risk management, backup planning and work planning and allocation
• 3+ years leading a high performing development team or software product implementation environment.
• Exposure to onsite / offshore working model.
• Senior Stakeholder management.
• Experience in high performance, highly available and scalable system
• Experience in installation, customization and configuration of complex SAAS hosted software product.
• Experienced with private and public cloud infrastructures and technologies such as Amazon Web Services (AWS), Google Cloud Engine or Azure and should be able to drive discussion solutioning on cloud technologies
• Proficient in Database concepts and hands on experience working on Oracle/ SQL server, Postgres.
• Well aware of Unix / Linux and basic Shell scripting.
• Understanding of standard deployment practices and basic understanding of industry standard tools such as Jenkins, Docker, VMs, Kubernetes, Artifactory
• Professional services experience is plus.
• Compliance / Banking domain knowledge and/or exposure to AML/ IFM / financial market compliance is plus

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.