Specialist Software Engineer, CX

So, what’s the role all about?

A Software Engineer in Python, Scala holds a prominent position in software development teams, responsible for designing, developing, and implementing complex data solutions that leverage both frontend and backend technologies. Here's an overview of the key responsibilities and qualifications for this role:

How will you make an impact?

• Participate in our product development from ideation to deployment and beyond.
• Maintain quality, ensure responsiveness, and help optimize new and existing systems.
• Develop AI-enabled services and workflows, including self-serve tooling for creating, evaluating, and improving AI assistants
• Collaborate with the rest of the engineering team to design and build new features on time and to budget.
• Maintain code integrity and organization.
• Understanding and implementation of security and data protection.
• Understanding of the Business Change cycle from inception to implementation, including the organization of Change initiative
• Ability to coordinate build and release activities with key stakeholders.

Have you got what it takes?

• Bachelor’s degree in computer science, Business Information Systems or related field or equivalent work experience is required.
• 7+ year (Senior Software Engineer) experience in software development
• You have proficiency in using AI coding tools (e.g., Claude Code, Codex, Cursor) in the full software development lifecycle, including designing, generating code, testing, monitoring and releasing software
• Prior technical experience in Big Data infrastructure, Cost Efficiency & Governance, you've built meaningful pieces of data infrastructure. Bonus if those were open-sourced technologies like Spark, Iceberg and Airflow
• Experience in Scala or Python
• Experience with AWS Technology including (EKS, EMR, S3, Kinesis, Lambda’s, Firehose, IAM, CloudWatch, etc)
• Excellent communication skills, problem-solving skills, decision-making skills
• Experience in Kafka, Kubernetes operators
• Experience in Databases like Snowflake
• Experience in CI/CD, git, github Actions Jenkins based pipeline deployments.
• Strong experience in SQL

What’s in it for you?

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

• At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.