Manager, Enterprise Applications

The Enterprise Applications Manager is a hands-on technology leader, responsible for the strategy, administration, governance, and continued evolution of NextGen Healthcare’s enterprise Salesforce platform, along with an extensive suite of integrated applications. This role requires deep, senior-level Salesforce administration experience and the ability to personally and directly lead complex platform decisions, solution designs, configurations, optimizations, and operational support, while also managing and developing a group of Salesforce administrators, embedded within a larger, collaborative team of Salesforce professionals.

The manager will help establish, maintain, and execute a multi-year Salesforce capability roadmap aligned with business priorities across Sales, Client Service, Marketing, Project Management, R&D, and other enterprise functions. This includes maximizing the value of existing Salesforce investments (Service Cloud, Sales Cloud, Marketing Cloud, Experience Cloud) while evaluating, introducing and leveraging emerging capabilities such as the Agentforce suite of products, Data 360, Event Monitoring, advanced automation, analytics, digital experiences, and myriad other platform innovations.

Working closely with business leaders, enterprise architecture, data, integration, security, and technology delivery teams, this leader will translate business objectives into scalable, secure, and supportable Salesforce solutions, while also maintaining a hands-on support. The role will provide technical and strategic direction for platform governance, release management, solution standards, data quality, integrations, adoption, and ongoing improvement.

Successful candidates will combine outstanding communication and people leadership skills with demonstrable and credible, hands-on Salesforce expertise built over a long career. The candidate should be comfortable moving between executive-level roadmap discussions, solution and architecture decisions, operational prioritization, and detailed administrative work when needed. This position is best suited for a Salesforce platform leader who can build a high-performing administration team while serving as a trusted advisor on how Salesforce, data, automation, and AI can deliver measurable business value.