Deal Desk, Senior Analyst II

Job Description: The Sr. Analyst II, Deal Desk will serve as the liaison and subject matter expert (SME) for the Deal Desk and sales quote activities including but not limited to, quote creation, special pricing, approvals, master agreement verification, and system training to the internal sales team. Partners with sales to serve as the SME in support of the sales quote process, contract policies and procedures, throughout the deal approval and system training processes. Creates quotes for add-on sales and verifies master agreements in Salesforce for rates and contractual discounts and pricing. Gathers deal requirements to assist sales with product offerings to best provide solutions for implementation to ensure customer success. Provides supports to sales on product/service offerings; reviews proposals to ensure product offerings align with client needs and support. Ensures deals are structured and processed efficiently and aligned to internal policies and product offerings align with client needs and support to clients are accurately included in sales proposals/contracts such as additional licenses, implementation, training, etc. and verification of payment terms, revenue recognition impact. Researches and resolves sales process challenges, issues, or concerns through collaboration and consultation with colleagues and/or leadership. Provides a variety of reports for analyses including but not limited to sales volume, sales trend, closing times, contract terms, etc. Works with the legal department to verify contract and payment terms are accurate and work with finance and accounting to determine revenue recognition impact. Provides review of deal progression to ensure optimal deal cycle times and contract execution for standard and non-standard agreements. Monitors contract approvals and assist sales team with order processes to advance quotes through the system in a timely manner.