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Neurealm
Neurealm8 open roles

Service Desk

Chennai, India

  • Posted 2w ago
  • From Neurealm’s careers page
Location
Chennai, India
Level
Senior
Experience
4+ years
Department
Information Technology
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About the role

Job Description

  • Excellent oral & written communication
  • Knowledge in Windows AD
  • Knowledge in Exchange Server / Office 365
  • Knowledge in Entra and Endpoint manager
  • Cross functional Knowledge in MAC with Windows Domain
  • Knowledge in User Permissions / Access Restriction for Domain Accounts
  • Ensure 100% availability of resources as per SOW
  • Standardize the Service Desk operations and implement best practices

Primary Skills (Preferred)

  • Knowledge in Troubleshooting OS / Hardware related Issues
  • Knowledge in Troubleshooting Application Related issues
  • Knowledge in Remote Support for Windows / MAC users with appropriate Tools
  • Knowledge of MS Office products (word, excel, PowerPoint, Outlook)

Secondary Skills (Preferred)

  • Knowledge in Mac OS / Application Troubleshooting

Skills they ask for

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Neurealm

About Neurealm

AI-powered digital engineering

Neurealm engineers AI-powered solutions at scale, from Physical AI to Agentic AI, combining engineering, data and technology to transform enterprises.

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