Sr. AWS Developer
NeuraFlash
Full TimeNot specifiedPosted 12 days ago
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Overview
Position Type
Full Time
Experience
Not specified
Job Description
Responsibilities:
- Work closely with a Solution Architect to deliver successful contact center solutions
- Provide technical advisory support during business process reviews, helping to identify customer requirements and processes
- Provide technical details and solutions for functional User Stories
- Configure Salesforce Service Cloud Voice and Amazon Connect solutions
- Hands-on development of a Solution Design, leveraging best practices and programming principles
- Lead a development team in distributing tasks and performing code reviews
- Deliver technical end user training and documentation
- Exercise independent judgment, and take the lead technical role on enterprise level projects with minimal direction
Required Skills:
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Experience with hands-on programming (e.g., python, java, c#,.NET, Node.js)
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Experience building integrations across multiple systems, REST APIs
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Knowledge of JSON format and related services
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Strong troubleshooting and debugging skills
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Experience with Cloudformation, AWS CDK, and Lambda Integrations
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Logging experience with Cloudwatch for troubleshooting
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Experience implementing CI/CD or Infrastructure as Code
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Experience architecting and building Amazon Connect
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In the absence of Amazon Connect experience, the below are preferred
- Experience with AWS services commonly used in Connect solutions: DynamoDB, Step Functions, EventBridge,S3
- Experience building Contact Centers with other technologies
Nice to haves:
- Experience with WFM, CRM, and contact center solutions
- Experience with communications protocols and APIs such as WebRTC and SIP
- Experience with Contact Flow implementation, Lex integration, and contact center routing
- Advanced knowledge of AWS services and cloud architecture
- Familiarity with Salesforce Service Cloud
- Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
- AWS Cloud Practitioner Certification
- AWS Developer Associate Certification or Professional
- AWS Solution Architect Certification or Professional
- Salesforce Certified Administrator
- Salesforce Certified Platform Developer I