Technical Trainer/SME
India · Remote · Full-time
- Posted 4h ago
- From NetCom Learning’s careers page
- Location
- India
- Work mode
- Remote
- Type
- Full-time
- Experience
- 8+ years
- Department
- Education services
Opens the listing on netcomlearning.keka.com
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About the role
About the Organization
Sarder Holding is a group of learning, certification, and technology innovation companies focused on enabling individuals and enterprises through high-impact learning, consulting, and digital transformation initiatives. Our portfolio spans enterprise IT training, certification programs, applied AI, and workforce transformation solutions.
Role Overview
The Subject Matter Expert (SME) plays a critical role in shaping high-quality learning, certification, and consulting solutions. This role goes beyond instruction to include thought leadership, curriculum ownership, advisory support, and close collaboration with product, sales, and delivery teams. This role will entail content authoring, internal and external training opportunities, supporting marketing and sales teams with solutioning and participating in marketing events and motions. The SME ensures technical accuracy, market relevance, and measurable learning outcomes aligned with industry and client needs.
Key Responsibilities
- Act as the authoritative expert in one or more technical domains such as Cloud, AI, Cybersecurity, Data, DevOps, or Software Engineering.
- Design, review, and continuously update curriculum, certification content, labs, and assessments to align with industry standards and emerging technologies.
- Collaborate with product, sales, and deliver advanced technical training, workshops, webinars, and executive briefings (virtual and/or in-person).
- Provide technical guidance and advisory support for enterprise clients, partners, and internal stakeholders.
- Marketing teams to support solution positioning, proposals, demos, and pre-sales technical validation.
- Mentor instructors, trainers, and junior SMEs to ensure consistent delivery quality and technical excellence.
- Contribute to thought leadership through whitepapers, blogs, conference sessions, and internal knowledge assets.
- Stay current with technology trends, certifications, tools, and competitive offerings within the assigned domain.
Required Qualifications & Experience
- 8+ years of hands-on industry experience in one or more relevant technology domains.
- Demonstrated expertise in applied implementation, architecture, consulting, or advanced training roles.
- Strong ability to translate complex technical concepts into clear, actionable learning and business outcomes.
- Proven experience contributing to curriculum development, certifications, or enterprise learning programs.
- Excellent communication, facilitation, and stakeholder engagement skills.
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
Preferred Qualifications
- Industry-recognized certifications (e.g., AWS, Azure, Google Cloud, Microsoft, CompTIA, AI/ML certifications).
- Experience working with global enterprise clients and distributed teams.
- Background in product development, consulting, or technical strategy.
- Comfortable operating in fast-paced, evolving technology environments.
Success Metrics
- Quality, relevance, and adoption of SME-owned content and certifications.
- Learner and client satisfaction scores.
- Impact on revenue enablement, delivery quality, and brand credibility.
- Demonstrated thought leadership and domain influence.
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About NetCom Learning
Enterprise IT training and certificationNetCom Learning offers vendor-authorized IT training and certification programs in AI, cloud, cybersecurity and business skills for organisations and professionals.
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