Event Manager

About the Role

As an Event Manager on the Navan Events team, you will plan, coordinate, and execute a diverse portfolio of client events—delivering world-class service, managing budgets with precision, and leveraging Navan's cutting-edge travel and event technology to scale operations. In this role, you will empower organizations to foster thriving cultures through expertly curated in-person experiences while driving decisions that support Navan's revenue goals and product innovation.

What You'll Do

• End-to-End Execution: Design, plan, and execute 8–12 client events simultaneously, managing timelines, vendor contracts, and logistics.
• Strategic Advisory: Educate clients on industry best practices, offsite strategies, and cost-effective event design while building strong client relationships to drive account retention and repeat business.
• Budget & Financial Oversight: Manage event budgets to maximize impact and protect gross margins while supporting Navan's net revenue goals and preferred vendor network.
• Product Collaboration: Utilize Navan's proprietary platform daily, delivering actionable UX and feature feedback to internal Product and Engineering teams to optimize our event management software.
• Vendor & Stakeholder Management: Source, negotiate, and maintain relationships with top-tier venues and suppliers to secure competitive rates and exceptional service.
• Client Satisfaction: Consistently meet and exceed NPS and CSAT targets through exceptional execution.
• 30-60-90 Day Success Roadmap
  • Within 30 Days: Complete onboarding on Navan's platform and SOPs; shadow senior planners on active accounts; begin managing initial events with Team Lead support; establish cross-functional relationships with Sourcing, Product, and Customer Success.
  • Within 60 Days: Independently manage a full pipeline of events end-to-end; consistently meet CSAT targets; provide direct feedback to the Product team to optimize Navan's event management software.
  • Within 90 Days: Act as a strategic advisor to key clients; consistently hit net revenue and margin targets; drive process improvements that enable team scalability; achieve high client retention through post-event follow-up.

What We're Looking For

• 5+ years of end-to-end event management experience, including sourcing, budget management, vendor negotiations, and onsite execution.
• Strong project management skills with a proven track record of handling high-volume event portfolios in fast-paced environments.
• High executive presence with experience presenting directly to C-suite and senior leaders.
• Exceptional problem-solving skills with a creative, client-first mindset.
• Prior hospitality or corporate travel industry experience preferred.
• Ability and willingness to travel up to 10% for onsite event execution, team syncs, and client meetings.

Human Oversight of AI-Assisted Evaluation

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.

Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email through the opt-out link provided in the posting. Your decision to do so will not affect how your candidacy is evaluated.