Principal Revenue Enablement Manager

Role overview

Nasuni is looking for a Principal Revenue Enablement Manager to strengthen readiness, capability, and execution across our global Sales and Customer Success organizations.

What you'll do

• Own major Revenue Enablement programs and capability areas end-to-end, from needs assessment and strategy through design, delivery, reinforcement, measurement, and continuous improvement.
• Build and scale a Customer Success enablement strategy and roadmap, including post-sale onboarding, value realization, renewal and expansion conversations, customer engagement, and role-specific capability development.
• Partner with Sales and Customer Success leaders to identify performance and skill gaps, advise on enablement priorities, and translate business needs into scalable capability-building plans.
• Develop multi-quarter enablement plans aligned with major GTM priorities, product evolution, field needs, and business objectives.
• Design and deliver high-impact live, virtual, and on-demand enablement across product readiness, competitive positioning, sales methodology, customer conversations, process, tools, and professional skills.
• Translate complex product, technical, market, and customer information into practical talk tracks, playbooks, objection handling, practice activities, coaching resources, and field-ready guidance.
• Lead cross-functional enablement planning for major product launches, new use cases, sales plays, campaigns, and significant GTM changes.
• Coach sellers and Customer Success professionals on discovery, executive communication, objection handling, deal strategy, storytelling, value realization, and customer conversations.
• Drive adoption and reinforcement of structured sales methodologies such as MEDDPICC, Challenger, Command of the Message, or comparable frameworks.
• Build scalable manager-enablement and reinforcement mechanisms that help frontline leaders coach consistently and sustain behavior change.
• Use conversation intelligence, CRM, learning, certification, performance, and other data to identify systemic capability gaps and prioritize targeted interventions.
• Define success measures that connect enablement participation and proficiency to observable behavior change and business outcomes where possible.
• Establish repeatable quality and governance standards for enablement content, program design, field experience, and measurement.
• Lead alignment across Sales, Customer Success, Product Marketing, Product, Revenue Operations, and other stakeholders when priorities compete or requirements are unclear.
• Contribute leadership to onboarding, certifications, Sales Kickoff, summits, and recurring field-readiness programs.
• Coach and share best practices with Enablement peers, helping raise program quality, stakeholder influence, and operating consistency across the function.
• Identify opportunities to improve enablement processes, technology, content architecture, and program scalability.
• Define and build responsible AI-enabled workflows for research, content development, skills diagnostics, analysis, practice, personalization, and enablement operations while maintaining strong standards for accuracy, context, security, and human review.

What we're looking for

Must-have

• 8-12 years of relevant experience in Sales Enablement, Revenue Enablement, GTM Enablement, Sales, Customer Success enablement, learning and development, or a closely related B2B SaaS or technology environment.
• Track record of leading high-impact, enterprise-scale enablement programs or capability areas with measurable business or field-performance impact.
• Demonstrated experience influencing senior Sales, Customer Success, or GTM leaders and shaping enablement priorities and investment decisions.
• Strong expertise in enablement strategy, seller or customer-facing development, GTM readiness, and scalable program design.
• Experience diagnosing performance and capability gaps using business context, field intelligence, manager input, and performance data.
• Demonstrated ability to build a new enablement program, capability, or curriculum from the ground up and scale it for broader adoption.
• Strong live facilitation, coaching, and executive communication skills.
• Experience translating complex product, technical, or market concepts into practical field behavior and customer-facing messaging.
• Strong knowledge of structured B2B sales methodologies and experience reinforcing methodology through practice, coaching, tools, and manager involvement.
• Ability to use performance, conversation, learning, or CRM data to diagnose field needs and evaluate program effectiveness.
• Strong cross-functional influence and ability to lead alignment without formal authority.
• Practical AI fluency, including experience applying AI to enablement workflows while validating quality, accuracy, security, and relevance.

Preferred

• Experience enabling both Sales and Customer Success organizations.
• Experience building scalable Customer Success or post-sale enablement.
• Experience supporting enterprise technology, cloud, data infrastructure, cybersecurity, or similarly complex B2B selling environments.
• Hands-on experience with Salesforce, Gong, Highspot, LMS platforms, coaching technologies, or comparable tools.
• Experience developing manager-led coaching and reinforcement systems.
• Experience connecting enablement outcomes to seller productivity, pipeline progression, win rates, ramp, renewal, expansion, or other business measures.
• Experience supporting a global or geographically distributed GTM organization.
• Experience coaching or developing other Enablement professionals without formal people-management responsibility.

Ideal

• Recognized internally as a subject matter expert on enablement strategy, seller development, and GTM readiness.
• Has owned a major enablement capability rather than only individual training programs.
• Has successfully built an enablement function or program in an area where little structure previously existed.
• Can demonstrate situations where analysis showed that training was not the right solution and influenced stakeholders toward a better intervention.
• Has materially improved Sales, Customer Success, or manager performance through scalable coaching and reinforcement.
• Has built reusable AI-assisted enablement workflows that improved quality, speed, personalization, or insight while preserving human judgment and accountability.