Senior Marketing Operations Manager

Role Overview:

Nasuni is looking for a Senior Manager, Marketing Operations (PMO) to build and scale the operating system that turns marketing strategy into predictable execution.

You will own the Marketing PMO function, creating the planning rhythms, governance, work-management infrastructure, and cross-functional processes that help our marketing organization prioritize effectively, execute consistently, and adapt quickly as the business grows.

This is a senior individual contributor role for someone who has built or significantly evolved a PMO, centralized planning function, or comparable operating model, not simply managed projects within an established system.

You will also lead complex strategic programs spanning Marketing, IT, Sales Operations, Finance, and other business functions, including acquisition integrations and transformation initiatives.

This role reports to the VP of Marketing Operations and works closely with functional marketing leaders and executive stakeholders.

Level and Scope:

You will independently own the Marketing PMO operating model while partnering with the VP of Marketing Operations on strategic direction and priorities.

You will have autonomy to diagnose execution challenges, design governance and planning mechanisms, establish operating cadences, improve workflows, and drive adoption across teams where you may have influence but no direct authority.

The role combines operating-model design with hands-on execution. You will build the system and also lead it until the system can operate predictably at scale.

What You'll Do:

• Own and continuously improve Marketing's integrated planning and operating cadence, including sprint planning, business reviews, quarterly planning, and cross-functional execution management.
• Build scalable PMO governance that improves prioritization, accountability, handoffs, visibility, and delivery predictability across marketing functions.
• Own and optimize Smartsheet as Marketing's primary work-management environment, including workspace architecture, dashboards, templates, automations, and executive visibility.
• Lead complex strategic programs spanning multiple functions, including acquisition integrations, business transformation initiatives, systems projects, and other leadership priorities.
• Design and improve Marketing's request and intake processes, establishing clear standards for prioritization, briefs, routing, ownership, and service expectations.
• Identify execution risks, dependencies, and blockers early and work across functions to resolve them without relying on executive escalation.
• Establish meaningful operating metrics, including delivery performance, governance adoption, backlog health, milestone completion, and planning predictability.
• Partner with the VP of Marketing Operations to evolve PMO capabilities and build repeatable approaches for future integrations and transformation programs.
• Apply AI-enabled tools to improve appropriate operational workflows such as planning, project synthesis, reporting, analysis, and workflow automation while maintaining validation, data awareness, and human accountability.

What Success Looks Like:

In your first several months, you will take independent ownership of core planning and sprint cadences, establish a reliable source of truth for project execution, strengthen intake governance, and create structured workplans for priority strategic initiatives.

Over time, the Marketing Rhythm of Business should operate predictably without VP-level facilitation. Teams should experience the PMO as a function that creates clarity and makes execution easier, not as an additional layer of bureaucracy.

Qualifications:

Must-Have:

• 8+ years of relevant professional experience
• Demonstrated experience building, establishing, or substantially evolving a PMO, centralized planning function, or comparable operating model.
• Experience leading complex programs across multiple business functions without relying on direct reporting authority.
• Strong enterprise work-management platform expertise, including advanced use of Smartsheet or comparable platforms involving dashboards, automation, templates, governance, and scalable workspace design.
• Demonstrated ability to design operating processes that improve accountability, adoption, and execution, not simply administer existing processes.
• Strong influence and stakeholder-management skills with experience working across functional and leadership boundaries.
• Practical experience using AI-enabled tools to improve professional workflows, with clear methods for validating outputs and maintaining human accountability.
• Bachelor's degree or equivalent relevant professional experience.

Preferred:

• Experience in B2B SaaS, enterprise technology, cloud infrastructure, or another complex, high-growth environment.
• PMP, PMI-ACP, or comparable project/program management certification.
• Familiarity with Salesforce, HubSpot, SharePoint, and Slack.
• Experience with marketing budget governance or financial forecasting.

Ideal:

• Experience building a Marketing PMO or integrated marketing planning function from the ground up.
• Experience supporting M&A integration or other significant cross-organizational transformation programs.
• Advanced Smartsheet architecture and automation expertise.
• Evidence of creating repeatable AI-enabled operational workflows that improve speed, quality, visibility, or decision-making.

Experience Guidelines:

Candidates will typically bring 8+ years of relevant professional experience, including meaningful experience in program management, PMO, marketing operations, business operations, or a related discipline.

Scope and ownership matter more than tenure. We are particularly interested in candidates who can demonstrate what they personally built, the organizational problem it solved, how they drove adoption, and the measurable impact it produced.

About Nasuni:

Nasuni is the unstructured data foundation for enterprise teams and the AI that supports them. We manage, protect, and activate unstructured data so organizations can work smarter, spend wisely, and create safely without limits.

As a Vista-backed SaaS data infrastructure company, Nasuni is transforming how enterprises manage file data with a next-generation, AI-ready platform that provides a secure and governed foundation for intelligent automation, analytics, and global collaboration.

Why Work at Nasuni:

This role offers the opportunity to build an operating capability at a meaningful point in Nasuni's growth. You'll work across Marketing and the broader business on initiatives that directly affect how strategy becomes execution, including transformation programs, acquisition integration, and AI-enabled ways of working.

Nasuni supports a US Remote work model, with our Boston-area presence available for optional in-person collaboration. You'll work with teams operating at the intersection of cloud, AI, enterprise data infrastructure, and business transformation while helping create the operating discipline needed to scale.

Benefits:

As part of our commitment to your well-being, we are pleased to offer comprehensive benefits packages to employees across the US. Benefits packages generally include:

• Best in class employee onboarding and training
• "Take What You Need" paid time off policy
• Comprehensive health, dental and vision plans
• Company-paid life and disability insurance
• 401(k) and Roth IRA retirement plan
• Generous employee referral bonuses
• Flexible remote work policy
• 10 Paid Holidays
• Wide array of wellbeing offerings
• Pre-tax savings accounts with company contributions
• Great team culture and social activities
• Collaborative workspaces
• Free on-site fitness centers and stocked kitchens in select office locations
• Professional development resources

Compensation Transparency:

In accordance with U.S. pay transparency laws, Nasuni is committed to providing visibility into compensation for all U.S.-based roles. Click HERE to view our compensation ranges by job grade. Actual compensation will be based on a variety of factors, including a candidate's experience, skills, education, and work location.

Equal Opportunity:

To all recruitment agencies: Nasuni does not accept agency resumes. Please do not forward resumes to our job boards, Nasuni employees or any other company location. Nasuni is not responsible for any fees related to unsolicited resumes.

Nasuni is an equal opportunity employer. The equal employment opportunity policy at Nasuni protects employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.