Senior Engagement Manager

What you’ll do at MongoDB

• Understand customer application portfolios and identify opportunities to design delivery programs related to modernization, cloud adoption, AI enablement, and data platform transformation
• Lead discovery, solutioning, estimation, and commercial negotiations to convert customer business initiatives into Professional Services bookings
• Collaborate as part of a larger team alongside cloud partners, strategic partners, and your MongoDB account teams to develop and execute customer success and Professional Services growth strategies
• Maintain a strong sense of ownership, driving all deals or technical scopings from inception to closure
• Manage the Professional Services pipeline for bookings and revenue forecasts for your region
• Expertly articulate the business value of professional services, speaking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and risk mitigation
• Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.)
• Work with the delivery team to transition any agreed upon project scope and customer expectations to ensure successful project delivery
• Proactively seek opportunities to support and mentor other team members and share best practices
• Have situational awareness and react appropriately in group settings

An ideal candidate will have

• Experience in Professional Services sales, consulting sales, solution consulting, or quota-carrying technology roles
• A BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience
• A minimum of 5 years experience in the sale of Professional Services and/or technology solutions at an enterprise software company
• Experience as an architect, consultant, project manager, or Professional Services manager
• Experience internally positioning and selling professional services
• General knowledge of databases (RDBMS, SQL, NoSQL)
• Experience and knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall)
• Knowledge of software architecture including both cloud and on-premise technologies e.g. AWS, GCP, Kubernetes, Open Shift
• The ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays
• An ability to scope and estimate projects
• Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings
• Willingness to travel for key engagements and team offsites