Coordinator, Shared Services

Position Expectations

• As an Individual Contributor as part of the HR Shared Services, APAC team in India, you will play a vital role responsible for transitioning work and making sure relevant SLA’s are met
• Learn and assist in executing day-to-day HR data processes, such as employee record updates, org structure changes, and data validations
• Support the cleansing and maintenance of HR data in alignment with company policies and global standards
• Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs
• Assist in preparing reports and trackers for internal HR teams and audits
• Deliver high quality and consistent service delivery to all internal customers and partners and follow Standard Operating Procedures
• Maintain confidentiality and accuracy when handling sensitive employee data

Key Skills & Abilities

• 1+ years experience in HR Operations / Shared Services, HR Data Entry / Management in an HR Shared Services role (APAC/ India, EMEA, NAMER regions)
• Basic understanding of HR systems, data, or Excel/Google Spreadsheet; familiarity with ticketing tools (e.g., Zendesk) is a plus
• Excellent analytical, communication, and problem-solving skills
• Ability to learn quickly, ask questions, and follow through on assigned work
• Comfortable working in a structured, process-driven environment
• Good understanding of data governance frameworks and data quality