Engineer 3 - Business Systems

Role Overview

We are looking for an Engineer III, Business Systems to design, build, and support the systems and integrations that enable MongoDB’s top-of-funnel and lead-to-revenue processes.

What You’ll Do

• Design, build, and support solutions for top-of-funnel and marketing operations processes
• Develop and enhance lead capture, lead conversion, routing, qualification, scoring, and lifecycle management capabilities
• Administer and integrate marketing and enrichment platforms such as FCI, LeanData, Ortoo, and related GTM applications
• Build and maintain integrations between Salesforce, marketing automation, enrichment, outreach, analytics, data, and downstream business systems
• Support campaign management, campaign attribution, audience segmentation, campaign member management, and marketing performance workflows
• Develop scalable solutions for account management, territory planning, account assignment, ownership changes, and coverage models
• Design and support partner management capabilities, including partner onboarding, partner data management, partner lifecycle workflows, referral and lead registration processes, partner attribution, and partner communications
• Build and enhance partner portal experiences that provide secure access to leads, opportunities, campaign resources, enablement content, deal registration, performance insights, and relevant account information
• Enable activity management and Outreach workflows across marketing, business development, sales, and partner teams
• Design and support inbound integrations that create, enrich, qualify, and route leads and accounts into Salesforce
• Partner with Marketing Operations, Sales Development, Sales Operations, Revenue Operations, Data, and Engineering to understand requirements and identify process gaps
• Contribute to documentation, UAT, regression testing, runbooks, monitoring, and user enablement
• Leverage AI-powered engineering tools such as Cursor, Claude Code, Agentforce, and GitHub Copilot to improve productivity, analysis, troubleshooting, and documentation while applying sound judgment around security, privacy, and accuracy

Minimum Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience
• 6+ years of hands-on Salesforce development or enterprise business systems engineering experience
• Strong experience with Apex, Lightning Web Components, Flows, SOQL, Salesforce APIs, and platform automation
• Proficiency in scripting and programming languages such as Python and JavaScript, with experience building reusable automation, data transformation, and integration services
• Experience with React or comparable modern front-end frameworks
• Experience with full-stack development, including front-end applications, back-end services, APIs, data models, authentication, testing, deployment, and operational support
• Experience designing and supporting marketing technology, CRM, lead management, or revenue operations solutions
• Experience building and supporting REST or SOAP API integrations and data synchronization processes
• Strong understanding of Salesforce security, data governance, data quality, and scalable implementation practices
• Strong analytical, troubleshooting, communication, and collaboration skills
• Salesforce Platform Developer I or II certification required

Success Measures

In 3 Months Develop a strong understanding of MongoDB’s marketing technology and Salesforce architecture, top-of-funnel processes, lead lifecycle, campaign operations, integration landscape, and stakeholder environment.

In 6 Months Deliver meaningful enhancements across lead management, marketing integrations, enrichment, campaign management, routing, account management, or related GTM Technology initiatives. Establish yourself as a dependable technical contributor and trusted partner to Marketing Operations and Revenue Operations.

In 12 Months Become a trusted subject matter expert for marketing technology and top-of-funnel business systems. Drive scalable improvements across lead conversion, enrichment, campaign operations, territory planning, outreach, data quality, and inbound and outbound integrations while influencing engineering standards and platform strategy.