Security Officer

About the Role

The Utility Security Officer is an on-call, flexible assignment officer whose primary role is to support operations by covering open shifts due to vacations, call-offs, no-notice resignations, short-term vacancies, and special coverage needs. Utility Officers are not assigned to a fixed post or master schedule and must be available to work a variety of sites and shifts on short notice. This position is critical to reducing overtime and maintaining consistent security coverage.

Schedule & Availability

• Flexible availability required
• Must be willing to work varying shifts, including:
  • Days, evenings, overnights
  • Weekends and holidays
• Shift length may vary based on operational needs

Work Schedule/Pay Rate

• Pay Rate: Hourly - $20.00

Ideal Candidate

This role is ideal for dependable, adaptable individuals who enjoy variety, want flexible work hours, and are comfortable stepping into different environments on short notice.

What This Role Is

This is a professional, high-accountability environment — not a sit-and-scroll post. Your performance is visible, your work matters, and those who show up consistently have a real, fast path to advancement.

What We’re Looking For

We hire for our core values — and we mean it:

• Service — You understand that exceptional service builds trust and reputation
• Integrity — You are accountable, honest, and self-aware
• Innovation — You look for better ways to get the job done
• Drive — You bring 100% effort and push through obstacles
• Commitment — You dedicate yourself to the mission

If you want a team that invests in you, show us you’re ready to invest in it.

Key Duties and Responsibilities

• Provide coverage for:
  • Vacations
  • Call-offs
  • No-notice resignations
  • Short-term vacancies
  • Temporary increases in coverage requirements
• Respond to work assignments on short notice when available.
• Perform all assigned post duties in accordance with post orders, company policy, and client requirements.
• Maintain required licenses, certifications, and training for all sites they may support.
• Demonstrate professionalism, adaptability, and reliability at all assigned locations.
• Accurately report time worked and comply with scheduling and payroll procedures.
• Assist in minimizing overtime while ensuring adequate staffing levels.

Expectations

Utility Officers are considered a critical operational asset and are subject to the following expectations:

• Are fully flexible and available to work:
  • Any shift
  • Any day of the week
  • Any facility within the operational area
• Have no transportation restrictions.
• Are expected to work up to 40 hours per week.
• Are utilized in an overtime status only as a last resort.
• Are considered an asset of the site and receive assignments from the Security Chief, Administrative Assistant, or their designated representative.
• Are evaluated by the Security Chief or their designated representative based on:
  • Reliability
  • Flexibility
  • Performance quality
  • Compliance with policy and post orders
  • Contribution to overtime reduction efforts

Qualifications

To perform this job successfully, Utility Security Officers meet the following qualifications and competencies:

• Meet all minimum qualifications required of a Security Officer under company policy and applicable state regulations.
• Possess and maintain all required licenses, permits, and certifications necessary to work at assigned sites.
• Have a minimum of one (1) year of verifiable security experience, or equivalent military, law enforcement, or public safety experience, unless waived by the Security Chief or designee.
• Demonstrate a consistent record of:
  • Attendance and punctuality
  • Policy compliance
  • Professional conduct
  • Reliable performance
• Be capable of working independently with minimal supervision.
• Possess strong verbal and written communication skills, including the ability to complete accurate and timely reports.
• Demonstrate sound judgment, decision-making, and problem-solving abilities.

Preferred Qualifications

The following qualifications are preferred and may be considered in selection or advancement decisions:

• Prior experience as a site lead, acting supervisor, or working supervisor.
• Completion of advanced security, supervisory, or leadership training.
• Familiarity with access control systems, CCTV, alarm monitoring, and incident management systems.
• Demonstrated ability to mentor or assist in training other officers.