People Experience Coordinator

Your core RESPONSIBILITIES will include:

• Provide administrative support to the People Experience team, including scheduling meetings, and preparing relevant documentation.
• Maintain accurate and confidential employee files and personnel records in compliance with company policies and legal requirements.
• Assist with data entry, reporting, and audits
• Support compliance activities, including document tracking, and certifications
• Respond to basic working here inquiries related to people and culture policies and inquiries. Escalating more complex questions as appropriate.
• Coordinate logistics for People Experience initiatives, training sessions, and monthly reporting for People Experience Specialists follow-up with respective markets.
• Support employees and People experience team specialists in addressing employee relations matters, including performance concerns, conduct issues, conflict resolution, and policy interpretation.
• Support people experience team through partnership with benefits regarding maintenance of leaves and coordination of the return to work process
• Assist with the intake, documentation, and coordination of employee relations cases, ensuring timely follow-up and accurate documentation
• Support workplace investigations by gathering information, preparing documentation, coordinating interviews, and maintaining files.
• Support employee engagement and compliance initiatives, occasional site visits, audits, and training coordination.
• Administer, maintain, and continuously support the North America Tenure Program, ensuring accurate tracking, timely recognition, data integrity, and consistent application of program guidelines across Canada and the United States.

Qualifications

Required:

• 1+ years of experience in Human Resources, with exposure to employee relations, investigations, or people compliance.
• Fluency in both English and French, with the ability to communicate effectively, both verbally and in writing
• Working knowledge of employment legislation and HR best practices.
• Strong written and verbal communication skills, with the ability to handle sensitive matters professionally and discreetly.
• Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Sound judgment, attention to detail, and a high degree of confidentiality.
• Proficiency with Google Workspace tools.

Preferred:

• Post-secondary education in Human Resources, Business Administration, or a related field preferred; CHRP/working toward designation is an asset.