Senior Program Delivery Manager

What You'll Do

• Own the delivery cadence across engineering teams, tracking sprint commitments, velocity, cycle time, and commitment reliability.
• Facilitate cross-team dependency management and ensure shared resources are allocated effectively.
• Run program-level ceremonies including cross-team standups, delivery reviews, and quarterly planning coordination.
• Build and maintain delivery dashboards and reporting for engineering leadership.
• Serve as the senior on-the-ground leader in Pune, working alongside the Office Manager and local HR representative on onboarding, retention, engagement, and hiring logistics.
• Act as an escalation point for Pune-based staff on operational or interpersonal matters.
• Support SDLC evolution (Scrum, ShapeUp) and champion AI-assisted development tools (Claude, Copilot) across teams.
• Own the onboarding playbook for new Pune-based engineers.
• Maintain structured communication rhythms across US, UK, and AU timezones.

What We're Looking For

Required

• 8+ years in program management, delivery management, or engineering operations, ideally in a software product company.
• Experience coordinating delivery across 5+ concurrent engineering teams.
• Strong understanding of Agile delivery frameworks with practical experience improving delivery performance.
• Excellent English communication skills (written and verbal) with the ability to work effectively across multiple timezones.
• Experience in distributed, multi-timezone engineering organizations.
• Experience partnering with HR on people operations or onboarding.
• Based in Pune (or willing to relocate).

Preferred

• Experience in a product company that transitioned from contractors to FTEs.
• Familiarity with Azure DevOps, Jira, or similar tools.
• Experience with AI-assisted development workflows.
• Prior experience standing up or scaling an offshore engineering hub.