Program Assistant

Position Description

LISC Cleveland seeks a self-motivated individual to fill a Program Assistant position. The Program Assistant will be responsible for ensuring efficient office operations by providing a range of administrative functions to support the LISC office. In addition, the Program Assistant will provide support to the Cleveland team to ensure grant/contract management is timely and accurate and programs are administered smoothly and effectively. Responsibilities include grant administration, compliance and disbursements, and financial management. The candidate must be proactive, organized, familiar with budgeting, able to perform multiple tasks and work well with others; possess outstanding administrative and computer skills; and have excellent oral and written communication skills.

Administrative responsibilities

• Process and track local office revenue and expenses monthly for accuracy; provide financial management support to include invoicing, updating payment status, proactively communicating with LISC National finance and accounting teams
• Process all incoming checks, gifts, grants, and track status of all receivables
• Coordinate with the National Communications team, prepare content for publication including newsletters and press releases and as required update our website, social media accounts & mailing list
• Administer, track, and update mailing and contact lists
• Coordinate event logistics to include trainings, conferences, and special events. Assist with quarterly Local Advisory Committee meetings (minutes, logistics, and meeting coordination) and other committees as needed
• Provide administrative support to the LISC Cleveland team to include meeting scheduling, office supply ordering, and other supports as needed
• Work with LISC IT to maintain/troubleshoot LISC operating systems, software, applications, computer & other office equipment
• Work with the following LISC software platforms to include Salesforce, Certify, NetSuite, ADP and Box to ensure compliance and financial monitoring for LISC Cleveland operations and programs
• Develop and maintain strong working relationships with local Program staff and national LISC backroom operations staff
• Perform other related duties as assigned

Program responsibilities

• Assist program staff with preparation, processing and management of contract and grant documents and amendments to include HUD Section 4, including tracking and reporting on grant outcomes, processing financial reports, processing grant disbursements, and supporting grant compliance
• Develop accurate, accessible, and up-to-date information on grantee accomplishments and project and program data for reporting
• Assist with grant compliance monitoring and tracking, to include conducting annual desk audits of grantees with program staff
• Monitor and update internal reports and data lists

Qualifications

• Bachelor’s degree from an accredited college or university or related work experience can be substituted for degree requirements
• Minimum 3 years’ related work experience in administration or community development preferred
• Highly organized, detail oriented. Must be able to both set priorities for a challenging workload and work simultaneously on multiple tasks without compromising quality
• Excellent customer service, relationship management and communications skills
• Detailed and timely attention to reporting requirements and deadlines
• Range of computer skills and knowledge of computer software applications (must know word processing, spreadsheet, database, presentation, and internet/social media)
• Experience with managing government fund sources preferred
• Superior interpersonal skills and the ability to work independently with minimal supervision as well as part of a team
• Experience working effectively with diverse staff and stakeholders