Data Center Operations System Engineer (Kansas City)

What You'll Do

• Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured

• Troubleshoot hardware and software issues in some of the world’s most advanced systems

• Document data center layout and network topology in DCIM software

• Work with supply chain & manufacturing teams to ensure timely deployment of systems and project plans for large-scale deployments

• Manage a parts depot inventory and track equipment through the delivery-store-stage-deploy-handoff process in each of our data centers

• Work closely with HW Support team to ensure data center infrastructure-related support tickets are resolved

• Work with RMA team to ensure faulty parts are returned and replacements are ordered

• Follow installation standards and documentation for placement, labeling, and cabling to drive consistency and discoverability across all data centers

You

• Are familiar with critical infrastructure systems supporting data centers, such as power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable management

• Are Fluent in English and Spanish

• Are someone who pays attention to detail and has the ability to follow instructions

• Are action-oriented and have a strong willingness to learn

• Are willing to travel for bring up of new data center locations

Nice to Have

• Experience with troubleshooting server hardware

• Experience with/or knowledge of network topology

• Familiarity with ticketing systems like JIRA and Zendesk

• Experience with Linux administration

• Experience with working in large-scale distributed data center environments

• Experience with Supermicro & Nvidia hardware