Technical Project Manager

Role Overview:

• We are seeking an experienced Project Manager to lead end-to-end .net application development, enhancements, and production support for banking clients, ensuring effective client engagement, team leadership, financial management, governance, and high-quality delivery.

Key Responsibilities:

• Project Delivery: Manage end-to-end .NET/Microsoft application development, enhancements, maintenance, and support; own plans, schedules, resources, scope, acceptance criteria, risks, and change control.
• Client Management: Lead client communication, project reviews, governance, status reporting, risk mitigation, and stakeholder relationships.
• Banking Applications: Understand banking/capital markets systems; coordinate BA, architecture, development, QA, and support teams; oversee requirements, testing, UAT, releases, deployment, and documentation.
• Production Support: Ensure SLA/KPI compliance, incident resolution, root-cause analysis, service quality, support coverage, knowledge management, and business continuity.
• Team Management: Lead cross-functional teams; manage staffing, capacity, utilization, onboarding, performance, training, skill development, and retention.
• Financial Management: Track budgets, revenue, costs, margins, utilization, billability, and productivity; manage timesheets, billing, estimates, proposals, and commercial discussions.
• Risk and Governance: Maintain RAID logs and reporting; ensure security and compliance, close audit actions and escalations, and assess scope changes for cost, schedule, resource, and quality impacts.
• Engineering Excellence: Promote automation, reusable components, DevOps, and AI-assisted development/testing to improve quality, productivity, and delivery predictability.

Required Skills and Experience:

• 10–15 years of IT experience, including 5+ years in project/application delivery management.
• Experience in application development, enhancements, maintenance, and production support.
• Strong SDLC, Agile/Sprint process, release management, testing, planning, estimation, risk, resource, and financial management skills.
• Excellent client communication, negotiation, and problem-solving skills; ability to manage multiple stakeholders and distributed teams.
• Working knowledge of .NET, SQL, APIs, cloud technologies, and tools such as Jira, Azure DevOps, or MS Project.

Preferred Qualifications:

• PMP, PRINCE2, CSM, or equivalent project management certification.
• Experience with capital markets applications, equity research, trading, market risk, or related banking platforms.
• Exposure to AI-assisted software development, test automation, CI/CD, and DevOps.
• Experience managing offshore delivery teams and client engagements with commercial and SLA commitments.

Key Performance Indicators (KPIs):

• On-time delivery; scope, estimate, and budget adherence; client satisfaction; SLA compliance and incident resolution; resource utilization, billability, and profitability; release quality and reduced rework; timely risk/escalation closure; and team stability and resource planning.

Desired Candidate Profile:

• The candidate should be proactive, accountable, transparent, and execution-focused. They must be comfortable engaging directly with senior client stakeholders, taking ownership of delivery challenges, making data-driven decisions, and ensuring that commitments made to the client are consistently met.