Account Manager Director

How You’ll Make an Impact

• Lead, mentor, and develop the India-based Account Management and Bidding & Feasibility Analyst teams, building a high-performance culture with clear expectations and coaching

• Own and continuously improve the end-to-end bidding and feasibility process to increase speed, accuracy, and win rate while protecting margin

• Ensure proposals are scoped correctly, priced competitively, and aligned with profitability targets and delivery realities

• Partner cross-functionally (Sales, Project Management/Delivery, Operations, Finance) to ensure seamless handoffs and strong execution from bid to launch

• Implement process improvements, templates, and quality controls that reduce rework and improve consistency across proposals and client communications

• Use Salesforce (and related tools) to drive visibility, forecasting accuracy, and disciplined pipeline/bid tracking

• Monitor healthcare market research trends and competitive dynamics to strengthen commercial decision-making and team readiness

What We’re Looking For

• 5+ years of experience in account management and/or bidding/proposal leadership within healthcare market research (quantitative research experience strongly preferred)

• Demonstrated people leadership experience, including performance management, coaching, and team development

• Proven track record of pricing, feasibility assessment, and proposal ownership in a fast-paced, deadline-driven environment

• Strong commercial judgment with the ability to balance win probability, delivery feasibility, and margin

• Excellent communication and stakeholder management skills; high emotional intelligence and a service-oriented mindset

• Strong analytical skills and comfort working with data (Excel proficiency required; PowerPoint strong preferred)

• Salesforce experience is an advantage

• Adaptable, hands-on, and comfortable operating in a nimble, evolving environment

• Familiarity with healthcare regulations and compliance standards is a plus

• Comfortable leveraging AI-enabled tools to streamline workflows, improve response quality, and increase speed without compromising data integrity or customer experience

Why Join Konovo?

• Be part of a mission-driven organisation empowering life science researchers and data scientists with the broadest ecosystem of healthcare audiences and an intelligent, AI-enabled platform—so insights aren’t just collected, they’re connected

• Join a fast-growing global team with opportunities for professional growth and advancement

• Work in a collaborative, hybrid environment that values ownership, learning, and momentum

• Make a real-world impact by helping healthcare organisations innovate faster

If you’re eager to build a meaningful career in healthcare market research—and you’re smart, nice, and driven to make an impact—we’d love to hear from you.

Apply now to be part of our journey.