Snr. Site Reliability Engineer (Remote)

Responsibilities:

• Work with other Site Reliability Engineers to build highly scalable, cloud native and resilient applications and infrastructure in AWS
• Maintain and improve extensible infrastructure-as-code using Terraform
• Learn, maintain, and improve our existing deployment strategies
• Deliver effective observability, monitoring, and alerting patterns for KnowBe4’s applications and infrastructure
• Act as an escalation point for identifying and resolving the root cause for production incidents
• Provide assistance designing globally distributed systems and processes for the organization
• Identify deficiencies in our current applications and infrastructure and correct them when found
• Define new approaches and tailored solutions to complex technical problems
• Act as a project leader with other Site Reliability Engineers and ensure progress is communicated effectively to project stakeholders

Minimum Qualifications:

• BS/MS/Ph.D. or equivalent plus 5 years experience
• Training in secure coding practices (preferred)
• Proficient authoring scripts in one or more programming languages (e.g. Python, Ruby, Javascript).
• Experience designing and operating high-scale patterns in AWS
• Experience building and designing repeatable workflows for continuous integration and continuous deployment (CI/CD) - GitLab is preferred
• Excellent communication skills
• Effectively able to self-manage your time across competing projects
• Ability to quickly understand and debug complex distributed systems

Additional Qualifications (Preferred):

• Confident writing in Python
• AWS Cloud Certification(s) - Professional Level
• GCP and/or Azure
• Experience working for a public company
• Open-source contributions or technical blog experience