Front Office Executive

What you will do:

• Warmly greet visitors, clients, and employees, ensuring they feel valued from the moment they step in.
• Manage incoming phone calls, emails, and inquiries with clarity and empathy, directing them to the appropriate personnel or departments.
• Maintain a clean, organized, and inviting reception area. Coordinate incoming and outgoing mail, deliveries, and general office supplies.
• Assist in managing calendars, scheduling appointments, and coordinating meeting rooms. Communicate any changes in schedules promptly.
• Provide support in planning and executing company events
• Make travel plans for employees and visitors, including booking flights, accommodation, and local transportation, while adhering to company policies and budgets.
• Handle insurance procedures—file claims, keep necessary records, and coordinate with providers for timely resolution.
• Provide an empathetic ear and compassionate approach when addressing inquiries or concerns. Strive to resolve issues and ensure a positive experience.
• Work closely with other departments, especially HR and Administration, to streamline daily operations and ensure smooth workflows.

What makes you a great fit:

• Bachelor’s degree in any discipline.
• 0–1 year of experience in a front office or administrative role (freshers are welcome to apply).
• Excellent verbal and written communication abilities. Comfortable interacting with diverse groups of people.
• Capable of handling visitors and colleagues with patience, understanding, and genuine care.
• Maintain a neat, poised, and approachable presence at the front desk.
• Familiarity with MS Office (Word, Excel, Outlook) and general comfort with learning new tools.
• Able to handle multiple tasks efficiently, prioritize responsibilities, and meet deadlines.