Quality Analyst

Job Description

Are you passionate about delivering flawless digital experiences and ensuring quality at every step of the development life cycle? At Kensium, we empower retailers, wholesalers, and distributors through unified eCommerce and ERP solutions that streamline operations, enhance customer experiences, and fuel growth.

This role is for you if you thrive on precision, love solving problems, and take pride in catching issues before they reach the customer. As a Quality Analyst, you will play a critical role in ensuring our solutions meet the highest standards of performance, usability, and reliability through a combination of manual testing, automation testing, and AI-assisted quality engineering practices.

As a Quality Analyst, you will:

• Own the QA process across multiple projects, from requirement analysis to final release.
• Design, execute, and maintain comprehensive test plans, test cases, and automated test scripts to ensure high-quality releases across web and enterprise applications.
• Leverage automation frameworks and AI-powered testing tools to improve test coverage, accelerate regression cycles, and enhance defect detection.
• Collaborate closely with developers, project managers, and business analysts to ensure seamless delivery.
• Identify, document, and track defects, driving resolution and continuous improvement.
• Champion quality by proactively suggesting enhancements to processes, tools, and standards.

We are looking for someone who is:

• Detail-oriented with a strong analytical mindset.
• Proactive, curious, and committed to continuous learning.
• Skilled in manual testing, test automation (Selenium/Playwright or similar frameworks), API testing (Postman), and familiar with AI-driven testing tools and modern quality engineering practices.
• A clear communicator who can translate technical findings into actionable insights.
• Passionate about delivering excellence and ensuring client satisfaction.

Join Kensium! Recognized for innovation and excellence in digital commerce. If you are serious about your next career move and want to make a real impact, Kensium is the ideal place to grow.

Roles & Responsibilities

• Be a champion and strong advocate of end-to-end quality assurance across Kensium's delivery to our clients, ensuring each release meets functional, performance, and user experience standards.
• Translate business and system requirements into detailed, reusable test cases ensuring full coverage and traceability.
• Develop and maintain test plans, test scenarios, and test data for functional, integration, regression, and UAT phases.
• Define and implement quality metrics to measure test effectiveness and product readiness.
• Own test execution across multiple projects with precision and accountability.
• Log, track, and manage defects using tools like JIRA, ensuring timely resolution and retesting.
• Provide clear and concise test reports, highlighting risks, coverage gaps, and release readiness.
• Work closely with Project Managers, Developers, Business Analysts, and UI/UX teams to ensure quality is embedded throughout the delivery lifecycle.
• Participate in client demos and communicate testing outcomes confidently and professionally.
• Act as a quality gatekeeper during release cycles, ensuring only production-ready features are deployed.
• Leverage automation tools (e.g., Selenium, Playwright, TestNG) to improve test efficiency and coverage.
• Explore and integrate AI-powered testing tools and practices to enhance speed and accuracy.
• Continuously evaluate and improve QA processes, tools, and frameworks.
• Proactively identify quality risks and mitigation strategies early in the development cycle.
• Conduct root cause analysis for defects and contribute to process improvements.
• Stay updated with industry trends, tools, and best practices to bring innovation into Kensium's QA practices.

Experience and Skills

Testing & Quality Expertise

• 5-6 years of hands-on experience testing web applications (ERP or eCommerce preferred).
• Proficiency in manual testing, regression cycles, and defect management using JIRA or similar tools.
• Experience designing and maintaining traceability matrices.
• Familiarity with automation frameworks (e.g., Selenium) and ability to review/update scripts.
• Exposure to AI-driven testing tools for predictive defect detection or visual validation.
• Ability to quickly learn and adapt to new frameworks, tools, and platforms.

Collaboration & Communication

• Strong verbal and written communication skills with the ability to collaborate across teams.
• Experience coordinating with clients to deliver demos, gather feedback, and align on expectations.

Analytical & Organizational Abilities

• Strong analytical mindset with attention to detail and accuracy.
• Ability to manage multiple projects in a fast-paced, agile environment.
• Organized, self-driven, and consistently solution-oriented.

Personal Attributes

• Self-motivated, proactive, and accountable.
• Adaptable in a dynamic, fast-changing environment.
• Passionate about continuous learning and innovation in testing.
• Realistic yet optimistic, focused on finding solutions, not just identifying problems.

Minimum Qualifications

• Bachelor's degree in computer science, Information Technology, or a related field.
• 5-6 years of hands-on experience in Quality Assurance for web applications or enterprise software, with a strong understanding of QA methodologies, tools, and processes.
• Experience in ERP or eCommerce domains is highly desirable and will be a strong advantage.
• Proficiency in writing and executing test cases, test plans, and defect tracking.
• Familiarity with API testing tools such as Postman, and performance testing tools like JMeter or LoadRunner would be a plus.
• Experience with test management tools (e.g., JIRA, TestRail) and version control systems (e.g., Git).
• Experience working with AI-assisted testing tools, intelligent automation platforms, or GenAI-based QA solutions will be a strong advantage.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Attention to detail and a commitment to delivering high-quality outcomes.

What is in it for you?

Professional Growth & Impact

• Be part of a core function that ensures excellence across Kensium's global client solutions.
• Work with diverse technologies and business models that challenge and expand your skillset.
• Opportunity to contribute ideas and influence quality strategies.

Work Environment & Culture

• Collaborative, innovative culture that values autonomy and ownership.
• Exposure to leading-edge tools in automation and AI-driven quality assurance.

Rewards & Recognition

• Competitive Compensation: Attractive salary package with performance bonus.
• Health & Wellness: Medical insurance.
• Paid Time Off: Generous leave policy including vacation, and holidays.
• Retirement Benefits: PF, and Gratuity.
• Employee Engagement: Regular team events, recognition programs, and a collaborative culture that values your contributions.