Payroll Specialist

Own end-to-end payroll delivery for a portfolio of Keka Managed Services clients in the US. This is a hands-on, client-facing role responsible for payroll operations, federal/state/local tax compliance, client relationships, and timely delivery.

What You'll Own

• Manage end-to-end US payroll cycles across bi-weekly, semi-monthly, and monthly payrolls.
• Oversee federal, state, and local payroll tax compliance and filings.
• Manage multi-state payroll complexities, deductions, benefits, garnishments, and payroll reconciliations.
• Manage payroll notices, amendments, and compliance-related issues.
• Act as the primary point of contact for clients and build strong relationships.
• Own delivery timelines, SLAs, escalations, and client communication.
• Identify process gaps and drive automation and continuous improvement.

What You Bring — Must-Haves

• Strong knowledge of US payroll processes, tax compliance, and multi-state payroll.
• 3+ years of payroll delivery experience in an HR Tech, Payroll Tech, or B2B SaaS environment.
• Experience with platforms such as Gusto, Rippling, Justworks, Deel, Papaya, TriNet, ADP, Paylocity, Paycom, Paycor, or similar.
• Strong client-facing communication and stakeholder management skills.
• High ownership, attention to detail, and problem-solving ability.
• Strong Excel and analytical skills with the ability to identify and resolve payroll discrepancies.

Nice to Have

• Hands-on experience with CheckHQ or similar modern US payroll platforms.
• FPC or CPP certification.
• Experience managing multi-state payroll and prior-vendor migrations.
• Exposure to advanced Excel, SQL, or BI dashboards.
• Experience with state tax registration processes.