Jr Application Administrator

Why We Stand Out

Seeking a new challenge where your professional and personal aspirations are not only possible but supported? Kaufman Rossin might be just the place for you! 

Think you have what it takes?

Entry-level application administration role. Handles first-line access requests, routine user provisioning and deprovisioning, license tracking, and application support — building platform knowledge under the guidance of the Mid-Level Application Administrator. A hands-on role from day one — real systems, real users, real consequences for getting access right. Every ticket completed and every record kept accurately is a real contribution to keeping KR running

How You’ll Contribute:

First-Line Access & Provisioning

• Process routine provisioning — creating accounts, assigning licenses, adding users to groups, setting permission levels per access Matrix
• Process deprovisioning— removing access, reclaiming licenses, disabling accounts, completing every offboarding checklist step without shortcuts
• Handle straightforward access change requests — escalate complex or non-standard to Mid-Level Administrator
• First-line access support - password resets, account unlocks, SSO troubleshooting for standard issues
• Document every access action clearly in the ITSM tool

License Tracking & Records

• Maintain license inventory records — update seat counts when users are added/removed, flag platforms approaching limit
• Identify and flag dormant accounts — escalate for review rather than acting unilaterally
• Assist with renewal preparation — pull utilization data for assigned platforms ahead of deadlines
• Keep application registry entries current for assigned platforms

Support & Documentation

• Support new user onboarding — access confirmation, self-service documentation, login verification
• Monitor IT support queues — triage and acknowledge tickets within SLA
• Contribute to IT knowledge base — document solutions to common access issues you resolve
• Support access review preparation and IT audit activities

What Skills You’ll Bring:

• 1–2 years IT support, helpdesk, or IT administration experience
• Basic familiarity with SaaS admin portals — creating user accounts, assigning licenses
• Understanding of user access concepts — roles, permissions, least privilege
• ITSM tool experience — Jira Service Management, ServiceNow, or equivalent
• High attention to detail — accuracy matters more than speed
• Excellent written and spoken English for stakeholder communication, technical documentation, and vendor interactions
• MS-900 or any IT certification preferred or working toward