Application Administrator

Why We Stand Out

Seeking a new challenge where your professional and personal aspirations are not only possible but supported? Kaufman Rossin might be just the place for you!

Think you have what it takes?

Operational owner of KR's IT-administered SaaS application portfolio. Operates independently — owning access management, license governance, SSO configuration, vendor relationships, and first-line support without hand-holding. Day-to-day IT point of contact for all administered platforms. Mentors the Junior Administrator. IT owns configuration and lifecycle management; business teams own the content and workflows.

How You’ll Contribute:

Access & Permissions Ownership

• Own user access across all IT-administered apps — provisioning, deprovisioning, role assignment, least-privilege standards
• Manage joiner/mover/leaver process — right access on day one, fully revoked on departure
• Maintain auditable access matrix for every platform
• Conduct quarterly access reviews — dormant accounts, privilege drift, role mismatches
• Handle complex requests — temporary elevated access, guest users, cross-platform provisioning

License Management & Renewals

• Own the renewal calendar — flag 60 days ahead with utilization data and recommendation
• Monthly seat utilization reports — identify unused/dormant seats, recommend adjustments
• Maintain authoritative application registry — vendor, cost, licenses, renewal date, SSO status per platform

SSO Configuration & New Apps

• Own Azure Entra ID SSO configuration for all supported apps — setup, testing, troubleshooting
• Configure new applications — user directory, Entra ID SSO, MFA enforcement, role structures
• Review vendor security docs on new app adoption

Vendor Management & Support

• Manage vendors support relationships — raise, track, follow up on tickets for all platforms
• Triage accurately — IT resolves (access/config) · Business owner (functional) Vendor (bugs)
• Monitor health of critical platforms — proactive notification before issues escalates
• Maintain IT knowledge base for all administered platforms

Mentorship & Improvement

• Mentor the Junior Application Administrator
• Identify automation and process improvement opportunities
• Produce and maintain admin documentation for every platform

What Skills You’ll Bring:

• 3–5 years IT administration or application management — 200+ user organization
• Access management across multiple SaaS platforms — consistent, auditable, least-privilege
• License management and renewal governance — utilization tracking, renewal calendar ownership
• SSO configuration — Azure Entra ID, Okta, or equivalent, hands-on integration experience
• Vendor support management for multiple platforms concurrently
• Excellent written and spoken English for stakeholder communication, technical documentation, and vendor interactions
• Salesforce ADM-201 preferred or working toward it