Endpoint Agent – Senior Staff Software Development Engineer in Test

Job Summary

We are seeking a Senior Staff Software Development Engineer in Test to build and maintain automated testing capabilities for Kaseya's endpoint management platform.

This is a hands-on engineering role focused on validating system-level software, endpoint agents, device management workflows, and operating system integrations. The ideal candidate is passionate about operating systems, endpoint management, automation engineering, and software quality.

What You Will Do

• Design, develop, and maintain automation frameworks for endpoint agent validation.
• Build automated tests covering installation, upgrade, rollback, policy execution, inventory collection, monitoring, patching, remote actions, scripting, and agent communications.
• Create reusable test libraries and test infrastructure for Windows, macOS, Linux, and mobile platforms.
• Develop automation for functional, integration, regression, performance, resiliency, and system-level testing.
• Validate endpoint agent behavior across supported operating systems and versions.
• Build automated validation for OS upgrades, endpoint recovery scenarios, disconnected operation, and self-healing capabilities.
• Develop automation for MDM and endpoint management workflows.
• Verify interoperability with native operating system services, security frameworks, and device management APIs.
• Develop large-scale automated regression suites for endpoint releases.
• Improve release quality through automated validation of agent stability, performance, resource utilization, and security.
• Identify quality risks and proactively expand test coverage.
• Troubleshoot complex defects through log analysis, debugging, telemetry, and endpoint diagnostics.
• Reproduce customer-reported issues across diverse endpoint environments.
• Partner with Support and Engineering teams to perform root-cause analysis.
• Create automation preventing recurrence of production issues.
• Utilize AI coding assistants and coding agents to generate and maintain automation assets.
• Apply AI tools for test generation, code analysis, debugging, and coverage expansion.
• Validate AI-generated tests and automation through engineering best practices.

What You Bring

• 12+ years of hands-on software engineering, SDET, DevTest, or QA Automation experience.
• Strong programming skills in Java, Kotlin, C#, or similar languages.
• Experience building automation frameworks and test infrastructure.
• Deep understanding of at least one platform – Windows, macOS, Linux
• Strong understanding of operating system internals – Processes, Services/Daemons, Filesystems, Networking, Security Models, Privilege Management
• Experience testing endpoint agents, system software, security software, or device management products.
• Strong troubleshooting and debugging skills.
• Experience using virtualization platforms and automated device provisioning.
• Exposure to Microsoft Intune, Apple MDM, Android Enterprise, or Linux device management.
• Familiarity with PowerShell, Bash, Python, and operating system scripting technologies.