Project Manager
Bengaluru, India · On-site · Full-time
- Posted 1w ago
- From Kapture CX’s careers page
- Location
- Bengaluru, India
- Work mode
- On-site
- Type
- Full-time
- Level
- Senior
- Experience
- 5+ years
- Department
- Project and Program Management
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Opens the listing on kapturecrm.keka.com
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About the role
What is this role all about?
As a Project Manager – AI Delivery, you will lead the end-to-end execution of cutting-edge AI projects for enterprise clients. You will be at the forefront of delivering LLM-powered chatbots, voicebots, and conversational AI solutions that transform how customers engage with brands.
Here’s a more detailed description of what you will do in this role:
- You will own end-to-end delivery of AI and LLM-based projects including conversational AI, chatbots, and voicebots for enterprise clients.
- You will act as the primary point of contact for customers, managing expectations, timelines, and outcomes across the project lifecycle.
- You will translate business requirements into actionable delivery plans, coordinating closely with product, engineering, and AI teams.
- You will leverage LLM tools such as ChatGPT, Claude, Gemini, Notebook LLM, and others to design, test, and optimize AI-driven solutions.
- You will ensure high-quality, on-time delivery while driving adoption and long-term success of AI implementations.
What would make you a good fit for this role?
Here are the basic requirements:
- You have 5 – 8 years of overall experience, with a minimum of 1+ year in AI delivery.
- You have hands-on experience delivering AI projects such as LLM-based chatbots, voicebots, and conversational AI solutions.
- You have strong customer handling skills, managing end-to-end project delivery in a client-facing environment.
- You have experience working in fast-paced startups, preferably in companies in AI/SaaS environments.
What are the most critical skills for this role?
- You are proficient in LLM tools and platforms such as ChatGPT, Claude, Gemini, Notebook LLM, etc., and have actively used them in live projects.
- You excel at AI project execution, including scope management, timelines, stakeholder coordination, and delivery quality.
- You have strong communication and stakeholder management skills, enabling you to align business needs with technical solutions.
- You are highly organized and capable of driving multiple AI initiatives simultaneously in a dynamic environment.
You will have an advantage if you:
- You have followed traditional project management practices (Agile, Scrum, or similar frameworks).
- You have led or managed teams, mentoring project members and ensuring delivery excellence.
- You have worked on enterprise-scale AI deployments across industries.
- You bring exposure to pre-sales support, solution design, or product collaboration in AI-driven platforms.
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